Support Landing Page Hero

General Question

General Question

Frequently asked questions

Visit our pages to read more about the international fuel surcharge and our other surcharges.

Visit our location page to find a FedEx pickup point near you.

Visit our New Customer Center to learn all you need to know about how to ship with FedEx. 

To get a quote for a specific package, use our Rate Tool.

Yes, a third party can collect the shipment. The person collecting the shipment must provide a valid photo identity/authorization letter from the shipper at the time of collection. Please ensure the shipper details match the identification details exactly to avoid any delays.

Contact us

Chat to us

Chat to Us

Our team is online from Monday to Saturday from 09:00 to 21:00.

Agents are not currently available

Write to us

Write to Us

Reach the right person the first time, our contact forms will help you.

Call us

Call Us

Get in touch with our Customer Service for further enquiries about our services.