Write to FedEx

Write to FedEx

Contact form

Our relationship with you means everything to us and we'd like to know how we're doing. Please take a few moments to send us your questions, comments or suggestions and we will respond as quickly as possible. Please fill the mandatory field(s) marked with an asterisk. They are required.


We will endeavor to respond on the next business day.  Inquiries received on Saturday, Sunday or Public Holidays will be responded within the next 2 business days.  Thank you for your patience and understanding.  If your inquiries are urgent, please contact our Customer Service.


For rate inquiries, you can check by clicking here and please let us know the necessary information listed below. If you ship with FedEx account number, please let us know your account number as well.

  • Shipping date and Service type
  • Address and Postal code for Pick up and Delivery
  • Package type, Weight and Quantity
  • Package contents and Total customs value
  • Carriage value (Optional)