I have a shipping label and I need to arrange a return. What should I do?

You may contact us to arrange a pickup. If you have been provided with a return label by your supplier, please provide us the 12-digit Air Waybill number from the label.

Alternatively, if you have FedEx account, you can either hand the shipment to our courier at the time of regular pickup, or book online for a courier to pick up.

Very hard
Very easy

Can’t find what you’re looking for?

Contact us with one of these options.

Write to us

Reach the right person the first time, our contact forms will help you.

Go to form

Customer Service

Get in touch with our Customer Service for further enquiries about our services.

Call customer support

Technical Support

Contact our specialist team if you have a technical question about any of our digital shipping tools.

Call technical support