FedEx Logo
Shipping
Ship Now
Shipping Tools
Rates & Transit Times
Packaging & Shipping Supplies
Get Quote for Heavy Shipment
Schedule and Manage Pick Up
ALL SHIPPING SERVICES
Tracking
Sorry, this is a required field.
Customized FedEx Tracking
Manage Your Delivery
Track by Mobile
All Tracking Services
Support
New Customer Center
Small Business Center
Billing, Invoicing & Payment
Customs Clearance
Find Locations
Service Guide
FAQs
Customer Support
Account
My Profile
FedEx Rate Sheet
Manage Billing Online
Manage Reporting
Manage Email Preferences
Manage FedEx Rewards
Address Book
Open An Account
Sign Up/Log In Sign Up/Log In
Log In
CREATE USER ID (FOR EXISTING CUSTOMERS)
Open an Account
Search for a term in Search Results
Search for a term in Search Results
Exit Search
FedEx Search Results - Japan
  1. Home
  2. Customer Support
  3. FAQ
  4. Sending

Frequently asked questions

All the information you need to help you ship. 


All help topics

Sending

  • Arranging a pickup
  • Booking a shipment
  • Shipping documents
  • Shipping terminology
  • Tracking
  • What goods can I send?

Sending

Arranging a pickup

  • Can I arrange a pickup request for the sender who is in another country?
  • Can I have packaging materials brought when you come to pick up my shipment?
  • How do I cancel a scheduled pickup?
View all

Booking a shipment

  • Can I contact FedEx via the chat function?
  • Can I create shipping documents online?
  • Can I send shipments online without an account number?
View all

Shipping documents

  • Are there any precautions that should be taken when sending chemicals to the U.S.?
  • Can I correct the declared unit of currency on the commercial invoice I submitted?
  • Can I create shipping documents online?
View all

Shipping terminology

  • What is a commercial invoice (CI)?
  • What is an air waybill (AWB)?
  • What is the difference between Declared Value for Carriage and Declared Value for Customs?
View all

Tracking

  • Can I change the delivery address of my package?
  • Can I change the service type or delivery time of a package after it is shipped?
  • Can I track FedEx and TNT shipments together on one company website?
View all

What goods can I send?

  • Are there any precautions that should be taken when sending chemicals to the U.S.?
  • Are there any precautions that should be taken when sending electrical products to the U.S.?
  • Can FedEx clear Carnet's?
View all

Our Company
About FedEx
APAC Newsroom
Investor Relations
Careers
Standard Conditions of Carriage
Binding Corporate Rules

More From FedEx
Sign up for eNews
Download Rates
Fuel Surcharge
Surcharge and other information
International Holiday Schedule

USEFUL RESOURCES
FedEx Developer Portal
New Customer Center
Small Business Center
FedEx Business Insights

言語 | LANGUAGE
Japan Japan
  • English
  • 日本語




Follow FedEx


© FedEx 1995-2025


Terms of Use |
Privacy Policy


Your Browser is Not Currently Supported

We have updated our list of supported web browsers. Note that Internet Explorer is no longer supported. We recommend using one of the following browsers to access this site.


    MICROSOFT WINDOWS BROWSERS

  • Edge 41+
  • Google Chrome 41+
  • Mozilla Firefox 38+

    APPLE BROWSERS

  • Google Chrome 41+
  • Mozilla Firefox 38+
  • Safari 7++

    ANDROID BROWSERS

  • Chrome 41+
  • Firefox 38+