Can I have packaging materials brought when you come to pick up my shipment?
Yes, we can, but please note the following details and conditions.
Your address is in a FedEx direct pickup area
If your address is in a FedEx direct pickup area, we may be able to bring packaging materials to you at the time of pickup. Please contact our customer service team.
If you have already made a pickup reservation, please have your pickup reservation confirmation number ready.
Your address is outside of a FedEx direct pickup area
We will not be able to bring packing materials at the time of pickup. Please order packing materials in advance.
Related questions
How do I order packing materials?
How should I pack my shipment?
Can't find what you're looking for?
Contact us with one of these options.
Customer Service
Get in touch with our Customer Service for further enquiries about our services.
Technical Support
Reach our specialist team if you have a technical question about any of our digital shipping tools.