Can I contact FedEx via the chat function?
Yes. Please see the following details about our chat service.
How to use the chat service
- Please start by asking your question through our Virtual Support Assistant (unattended auto-response using predefined answers).
- If your question is not answered by our Virtual Support Assistant, you can use our live chat function on Mon-Fri: 08:30 to 18:30, and our representatives will respond to your question.
Thank you for your feedback!
Can't find what you're looking for?
Contact us with one of these options.
Customer Service
Get in touch with our Customer Service for further enquiries about our services.
Technical Support
Reach our specialist team if you have a technical question about any of our digital shipping tools.