Can I contact FedEx via the chat function?

Yes. Please see the following details about our chat service.

How to use the chat service

  • Please start by asking your question through our Virtual Support Assistant (unattended auto-response using predefined answers).
  • If your question is not answered by our Virtual Support Assistant, you can use our live chat function on Mon-Fri: 08:30 to 18:30, and our representatives will respond to your question.
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Contact our specialist team if you have a technical question about any of our digital shipping tools.

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