Can I create shipping documents online?
Can I revise the shipping label I printed?
Can I send shipments online without an account number?
Can I use the FedEx shipping tool to create an air waybill for a shipment of Dangerous Goods (DG)?
How can you assist the recipient in creating a shipping label for return shipments?
How do I cancel a shipment?
How do I prepare shipping documents for a shipment I intend to import?
How do I reprint my air waybill?
How do I specify who is paying the bill?
I forgot my fedex.com user ID and password. Is there any way I can look them up?
I have chosen the wrong service in FedEx Ship Manager. Can I change it?
I want to send a package overseas for the first time as an individual. How do I prepare the shipment?
I would like to send my documents. How should I declare the value of my shipment?
What documents do I need if sending food to the USA?
What is FedEx Electric Trade Documents?
What is a CITES certificate?
What is a commercial invoice (CI)?
What is an air waybill (AWB)?
What steps/information are required when shipping goods that fall under the Export trade control order or Special provisions for low value declaration?
What will happen if the shipper created multiple Air Waybills for one commercial invoice?
Which browsers are recommended for FedEx Ship Manager at fedex.com?

Can I create shipping documents online?

Shipping documents can be easily created using our online shipping tools.

Preparations required to use our online shipping tools

Open an account
Set up a user ID and password

How do I open an account?
To set up an account, please click here.

How do I set up my user ID and password?
Please click this link to set up your user ID and password.

Note: You must have an account number to set up a user ID and password.

How do I create shipping documents online?
Once you have established your account and set up your user ID and password, you can use the FedEx Ship Manager online shipping tool.

Please click here for a user guide.