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Clearance News and Alerts

Clearance News and Alerts

International shipping regulations and requirements can change quickly, but staying on top of them is easy. So you are aware of new developments, we keep you posted with international shipping regulatory alerts and updates.


Federal Express Japan does NOT allow the import of the following items.

    ✔ Weapons, swords and knives (single-edged 15 cm or more or double-edged 5.5 cm or more)

    ✔ Narcotics and psychotropic drugs (Cannabidiol (CBD), Tetrahydrocannabinol (THC))

    ✔ Counterfeit goods (counterfeit products) with intellectual property rights and trademark rights

    ✔ Electronic cigarettes, cigarettes and tobacco products

    ✔ Perishable foodstuffs and foods and beverages requiring refrigeration or other environmental control.

    ✔ Live animals including insects

    ✔ Cash and collection coins/bills/stamps

    ✔ Unaccompanied baggage

For a comprehensive list of prohibited items, please refer to our Standard Conditions of Carriage - Prohibited items and the prohibited items in our Import Clearance Guidelines. You may also check for items that are "import prohibited" under the Customs Law on the Customs website.

With the increase in demand for international e-commerce business (cross-border EC), the amount of cargo imported to individuals from overseas is increasing each year.

Please comply with the following points to ensure a smooth import customs clearance in Japan.

  • ✔ When purchasing a product on an e-commerce site, etc., correctly enter the first and last name, address and telephone (mobile) number in the delivery address (importer) field.
  • ✔ For personal cargo destined for a company, specify that it is for "Personal Use".

When non-residents import cargo to a fulfillment center in Japan (i.e., there is no import transaction stipulated in Article 4, Paragraph 1 of the Customs Tariff Law), please note the following points.

  • ✔  Appoint an Attorney for Customs Procedure (ACP) in Japan who will carry out the customs procedures and notify Customs in advance.
  • ✔  Make sure the declared value on the commercial invoice represents the fair-market selling price (the price on the e-commerce site).

Please note that the cargo may be returned at the shipper's expe nse without prior notice in the event of incomplete declaration documents.

When applying the preferential tariff rate of the Economic Partnership Agreement (EPA), Free Trade Agreement (FTA) Generalized System of Preferences (GSP) for goods with a total taxable value that exceeds 200,000 yen in one declaration (i.e. high value), the Certificate of Origin (original form) or "Statement of Origin" must be submitted to FedEx before the import declaration is completed.

There is a procedure called "third-party certification system" based on the certificate of origin issued by the competent authority of the exporting country and a procedure called "self-declaration system" in which the importer or exporter (manufacturer) proves that the imported cargo is their own product with a declaration form (statement of origin) created.

For detailed requirements, please check the Japan Customs Homepage "Rules of Origin".

Please prepare the necessary documents prior to shipping.

Washington Convention: Convention on International Trade in Endangered Species of Wild Fauna and Flora (CITES)

When importing cargo subject to the Washington Convention to Japan, the original CITES certificate issued by the exporting country control authority must be attached to the cargo and sent to Japan. Also, depending on the species to be regulated, the importer may need to apply to the Ministry of Economy, Trade and Industry.

Please refer to the Ministry of Economy, Trade and Industry website: Washington Convention for regulated cargo and approval procedures. Please prepare the necessary documents in advance of shipping.

Unless otherwise specified, FedEx Japan does not offer any tax exemptions, tax reductions or refunds for the following commodities.

  • ✔ Re-export or abandonment of non-conforming goods, etc. (Article 20 of the Customs Tariff Law)
  • ✔ Re-import tax exemption Article 14-10 of the Customs Tariff Law (Commodities that do not have a serial number on the actual item: Clothing, jewelry, pearls, fine arts, etc.)
  • ✔ At the time of export, inspection of re-importing goods for duty exemption at Customs
  • ✔ Exhibition (Carnet) Cargo

*If the importer or Customs requests us to confirm the contents of the cargo for tax exemption, an Ancillary Clearance Service. (e.g. content inspection) can be offered for a fee.

FedEx Japan offers Ancillary Clearance Service for cargo that requires special customs clearance procedures. 

For more information, please visit our Ancillary Clearance Service Fees page.


FedEx provides "SMS (*1) to send important notices required for customs declaration in Japan to the customer's mobile phone number (*2). If you receive, an SMS from us please reply using our contact information provided in the message.

One of the following numbers will be displayed as the sender's number.

  • 0476331008
  • 0724340081
  • 0032069000 (to SoftBank mobile phones)

* 1 SMS incoming message fee is free
* 2 The customer's mobile phone number entered on the air waybill by the shipper.


To understand our export (transport) prohibited items, please refer to our Standard Conditions of Carriage - Prohibited items