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Customs Clearance

Customs Clearance









FedEx strives to make your shipping experience as straightforward as possible. Download a copy of our Philippines Import or Export Guidelines to learn more about shipping to and from the Philippines.

We have collated important announcements by Customs authorities worldwide to help you stay up-to-date on shipping and customs clearance requirements. For more information, visit our Shipping Regulatory Update page.

Global Ancillary Clearance Fees

For more information on the potential fees, please visit our Global Ancillary Clearance Service Fees page.*

For more information about fees on your shipment, please call our Customer Service Hotlines listed below.

FedEx Philippine Customer Service Hotlines:
For PLDT, Sun and Smart subscribers: 1800.10.46.33339
For Globe subscribers: 1800.8.46.33339
For other network subscribers: 045.4993900

*Note: The potential fees are a partial list of fees that a shipment may incur, depending on the type of commodity being shipped, and subject to applicable Philippine laws.

Landbank Service Fees

In line with the implementation of PAS5 24/7 ePayment system by the Bureau of Customs (BO C) last December 1, 2017, the following are the updated Landbank service fees on all PAS5 transactions:

Facility Transaction Fee
BOC PAS5 24/7 ePS P300.00
BOC PAS5 Oncoll (Over-the-Counter) P350.00