As a recipient, can I change the delivery address of my package?

  • If your shipper has provided your email and/or mobile number on the air waybill, you will receive a notification that allows you to make delivery changes, if necessary. Please note that this option is not applicable if your shipment is addressed to a company with the company name specified on the air waybill.
  • Change of delivery address for an import shipment is an exception service, and we cannot make any assurances in its execution.

*Terms and Conditions apply

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