Latest Service Updates
- FedEx suspends pick-up and delivery services in Kerala, India – August 17, 2018
FedEx Express has temporarily suspended pick-up and delivery services in Kerala, India due to flooding in several parts of the state caused by heavy rains. This situation also impacts the inbound and outbound movement of packages to and from the state.
- FedEx resumes pick-up and delivery services, post nation-wide strike in India – August 10, 2018
FedEx Express has resumed all pick-up and delivery services across India, as per our regular service schedule. We regret the inconvenience caused and we thank you for your understanding during this period.
- Yemen Service Update - 28 June, 2015
Due to the consistently deteriorating security situation in the country, FedEx has suspended its services in Yemen until further notice.
- Burundi Service Update - 20 May, 2015
Due to the current social unrest in Burundi, FedEx Express is experiencing service delays to and from the country.
- Service Suspension in Syria - until further notice
In compliance with the new U.S. Executive Order, all inbound and outbound services to and from Syria are suspended until further notice.
- FedEx Express Policy Change on Lithium Battery Shipments (Effective January 1, 2017)
FedEx Express is making the following changes to our Dangerous Goods (DG) shipping policy. This independent initiative anticipates prospective regulatory changes in response to growing concerns about the safe handling of bulk or standalone shipments of lithium batteries.
Effective January 1, 2017, FedEx Express will no longer accept UN 3090 or UN 3480 lithium batteries that have been prepared as IATA Section II shipments. Instead, shipments containing UN 3090 or UN 3480 lithium batteries must be offered as fully regulated IATA Section I shipments (either IA or IB)*. Please note that UN 3090 and UN 3480 lithium batteries Section IA/IB are fully regulated Class 9 Dangerous Goods and are classified as Inaccessible Dangerous Goods (IDG).
Please plan to make changes on how you classify, identify, package, mark, label, and document your lithium battery shipments.
What labels and marks are required for a lithium battery package?
Shipments containing UN 3090 or UN 3480 lithium batteries Section IA/IB will require IATA-compliant markings and labeling, including:
- a "Class 9" label;
- a "Cargo Aircraft Only" label; and,
- an IATA Lithium Battery Mark or Handling Label (Required for Section IB shipments only).
When the mark/label is required, customers have the choice of using either the Lithium Battery Mark (Figure 7.1.C in the 58th edition of IATA Dangerous Goods Regulations) that goes into effect on January 1, 2017, or the existing Lithium Battery Handling Label (Figure 7.4.H in the 58th edition of IATA Dangerous Goods Regulations), which can be used until December 31, 2018. As of January 1, 2019, only the Lithium Battery Mark can be used.
Please note that the UN number must be placed on the IATA Lithium Battery Mark (IATA Figure 7.1.C), whereas the UN number should be placed on the package adjacent to Lithium Battery Handling Label (IATA Figure 7.4.H). The process of placing the UN number adjacent to the Lithium Battery Label (IATA Figure 7.4.H) will become a mandatory requirement of FedEx as of July 1, 2017, as per FedEx variation ‘FX-05’ to the IATA DG Regulations 58th edition.
Which FedEx Express services can I use for UN 3090 and UN 3480 shipments?
You will be able to use all FedEx Express service options that allow Inaccessible Dangerous Goods (IDG) shipments*, and an IDG surcharge will apply. This information is available at: www.fedex.com/dangerousgoods.
What if I am pre-approved for the UN 3090 Section II list?
Customers who ship lithium metal batteries (UN3090) with FedEx must be pre-approved by FedEx Express to comply with the FedEx operator variations in the IATA Dangerous Goods Regulations. Customers who are currently pre-approved by FedEx on the UN 3090 Section II list will automatically be placed on the UN 3090 Section I pre-approved list*.
What’s different about Dangerous Goods training for staff?
Depending on your staff’s current Dangerous Goods certification, additional training may be required. Staff handling shipments with UN 3090 or UN 3480 lithium batteries will need full Dangerous Goods training.
When can I see the new IATA lithium battery policy?
IATA published its new lithium battery policy in its Dangerous Goods Regulations Manual on October 12, 2016. You may purchase it directly from IATA at www.iata.org.
What if my lithium batteries are UN 3091 or UN 3481 (lithium metal/ion batteries contained in or packed with equipment)?
The new policy changes will not impact UN 3091 or UN 3481 (lithium metal/ion batteries contained in or packed with equipment).
Should you have any questions, please contact your local Customer Service team and ask to speak with a Dangerous Goods specialist.
* Note: Acceptable to/from FedEx Dangerous Goods locations where UN 3090/UN 3480 is not prohibited.