Service Disruption

Weather, natural disasters and other uncontrollable events can interrupt FedEx transportation flow and your supply chain – anytime, anywhere and with little warning. As interruptions occurs, we will update this page with the latest information on any Service Disruption to keep you informed.

Service Disruption due to current political unrest in Bangkok, Thailand

Our current operations are normal. We look forward to provide the quality service you have come to expect from us.

Due to the current political unrest in Bangkok, Thailand, on January 13, 2014, 7 areas in Bangkok will be inaccessible due to a mass political rally.

FedEx services in the following areas will be disrupted as a result of the mass rally:
1)   Ratchaprasong intersection
2)   Pathumwan intersection
3)   Lumpini intersection
4)   Asok intersection
5)   The Victory Monument
6)   Lat Phrao five-way intersection
7)   The Government Complex Commemorating His Majesty

Areas to be affected are subject to change accordingly to the latest situation in Bangkok.

Inbound and outbound shipments with a pick-up/delivery commitment date of January 13 and after may experience delays until further notice. FedEx is committed to provide service to the best of our ability.  For further inquiries, please contact our Customer Service Hotline at 1782, 1800-236-236.

Please note that our Money-Back Guarantee is not applicable to the impacted shipments because the delay is due to circumstances beyond FedEx's control. We regret any inconvenience you may experience.