Surcharge and other information
For Payers in Thailand
For information about our surcharges, please download the ‘FedEx Surcharge and Other information’ PDF from the link below.
For the complete terms and conditions on FedEx services, please refer to the reverse side of the FedEx International Air Waybill, and the online Standard Conditions of Carriage or International Service Terms and Conditions of the shipment.
Demand Surcharge
During times of elevated shipping volumes, heightened demand for capacity, increased operating costs, and other strains on our network, FedEx may assess a Demand Surcharge.
See our Demand Surcharge here.
Inbound Processing Fee
Effective August 3, 2026, the U.S. Inbound Processing Fee will be called the Inbound Processing Fee. As of this date, the fee will also apply to all shipments destined to European Union (EU) member states: Austria, Belgium, Bulgaria, Croatia, Cyprus, Czech Republic, Denmark, Estonia, Finland, France, Germany, Greece, Hungary, Ireland, Italy, Latvia, Lithuania, Luxembourg, Malta, Netherlands, Poland, Portugal, Romania, Slovak Republic, Slovenia, Spain, and Sweden. The fee does not apply to shipments from one EU member state to another.
Additional Handling Surcharge – Dimension and Oversize Charge
Effective January 12, 2026, there will be a new cubic volume criterion to Additional Handling Surcharge (AHS) – Dimension, and both a cubic volume and a weight criterion to Oversize Charge, in addition to existing criteria.
If a package qualifies for more than one non-standard surcharge below, the highest charge after the discount will be assessed:
- AHS – Dimension
- AHS – Weight
- AHS – Packaging
- Oversize Charge
- Unauthorized Package Charge
Fees for on-call package pickup in the U.S. and Canada
Starting September 2025, FedEx will streamline pickup fees charged for package pickups that occur in the U.S. and Canada.
These overseas pickup fees are fuel-applicable and subject to the export fuel surcharge of the originating country where pickup takes place, which is either the U.S. or Canada.
For a payor account registered outside of the U.S. and Canada (except Mainland China), applicable pickup fees will be converted to their bill-to currency using the daily exchange rate and itemized under a new section of the FedEx invoice titled “Express-related Charges” (sample). You may view the detailed rates applicable to pickups in the U.S. (here) and in Canada (here).
Please refer to this website for more details* (English only).
* Regular and automated pickup options are only available to customers in the U.S. and Canada until further notice.
Manual Document Handling Fee
THB 121.50 per Air Waybill. This fee applies when a customer opts not to use the available digital alternatives. The charge will be billed on a separate invoice.
NOTE: The above rate is exclusive of applicable taxes.
Billing Change Fee
THB 330.00 per revised or rebilled invoice. This fee applies when a customer requests change to the billing information of a shipment after its invoice has been issued. It is charged in addition to the original shipping costs.
The following types of customer-initiated changes will incur a Billing Change Fee:
- Payor’s company name
- Payor’s business address
- Invoice date
- Invoicing format: Single Invoice Single Air Waybill versus Single Invoice Multiple Air Waybills
- Rebill to another account (if an incorrect account number was provided to FedEx)
NOTE: The above rate is exclusive of applicable taxes.
Clearance Services and Related Fees
Effective July 20, 2026, the following fees will be adjusted:
- Advancement Fee/ Disbursement Fee/ Duty and Tax Advancement Fee
- Reimbursement on Delivery Fee (Duty Tax Handling Fee)/ Reimbursement on Delivery Fee / Duty Handling Fee
You may access the adjusted fees here. The updated rates will be accessible via the link below once they take effect.
See Clearance Services and Related Fees here.
*Click here for additional information about Thailand ancillary charges.
Please note that reissuance requests for invoices or delivery notes created before July 20 may require a little additional processing time. For delivery notes issued during this period, the presentation of certain details may differ from the Tax Invoice, while the official invoice information remains valid. Thank you for your understanding.