FedEx UK Supply Chain Services

Intelligent technology delivers reassurance

FedEx UK Supply Chain Services has invested significantly in technology, developing a unique in-house system called EMBRACE to provide customers with every conceivable management information tool.

Unlike traditional paper systems that rely on staff presence for delivery proof EMBRACE provides real-time electronic proof of delivery, even when stores are shut. Available in real-time online 24/7, EMBRACE gives instant access to delivery information, providing traceable confirmation as well as total customer reassurance.


  • Track and trace from pick-up to final destination
  • Innovative barcode system ensures 100% data integrity
  • 24/7 online access to real-time scans and proof of delivery information
  • GPRS-enabled for location confirmation
  • Real-time key or fob-holding audit at each delivery for greater security
  • Proactive exception reporting
  • Total transparency and visibility for our customers
  • No customer set-up or training necessary