laptop

Schedule a pickup

Schedule a pickup

Choose one of the options:

Form

Complete the form below to arrange a pickup for your FedEx return shipment.

FedEx Account

If you have a FedEx account, you can use our application "Schedule a Pickup" when logged in.

Drop-off point

Drop off a shipment that is pre-labelled at the following locations.

Please note:

  • Your booking request will always be scheduled for the following business day – (i.e. Submitted on Wednesday, booking for Thursday or submitted on Friday, booking for Monday)
  • Our pickup times are between 12:00-18:00, Monday-Friday. Deviations may occur depending on the postal code
  • Please confirm the address from where we are to collect your shipment in the below address fields
  • Other useful information such as door code / c/o address / goods reception should be noted in the "Instructions for the driver" field
  • Only one tracking number is required to be entered. However, multiple shipments can be picked up; please specify the number of shipments in the number of packages field
  • Confirmation of the collection will be sent to the email address provided
  • Please ensure the shipment is appropriately packed, a return label is placed in a pouch and not directly taped onto the package
  • If you are sending your package outside of UK, please ensure you have customs documentations on the package. Read more here about it. 
schedule-a-return-pickup
Loading data, please wait
quickfeedbackformdss
Loading data, please wait

Was this page helpful?

That's great! What were you looking for?

We're sorry to hear that. To help us improve, can you tell us what you were looking for?