Customer Service

Several ways that FedEx can help you...

Online Customer Service


 

  • Frequently Asked Questions
    Package Tracking
  • Email Us Your Question
    For online help, Write To FedEx for all general inquiries regarding FedEx (tracking, sales matters etc ...)



Customer Service Phone Numbers

For more information about the FedEx services available from South Africa, please contact:


Customer Service

FedEx Express South Africa Proprietary Limited
National Call Centre: +27 87 742 8000
National Reception: +27 87 742 8001
or Toll free on 08000 33339 (24 hrs a day.)

Customer Service Hours
Monday to Friday: 07:00 to 18:00*
Saturday:
08:00 to 13:00*
* Calls received after above mentioned hours will be attended to on an emergency basis
Sunday:
Closed
Public Holidays:
08:00 to 12:00


Visit Us


 

Head Office
FedEx Express South Africa Proprietary Limited
Cnr Herman & Kuschke Streets
Meadowdale 1401 Johannesburg, South Africa

Office Hours
Monday to Friday:
07:00 to 18:00*
Saturday:
08:00 to 13:00*
* Calls received after above mentioned hours will be attended to on an emergency basis
Sunday:
Closed
Public Holidays:
08:00 to 12:00