Customer Service

Several ways that FedEx can help you...

Online Customer Service


 

  • Frequently Asked Questions
    Package Tracking
  • Email Us Your Question
    For online help, Write To FedEx for all general inquiries regarding FedEx (tracking, sales matters etc ...)



Customer Service Phone Numbers


FedEx is represented in South Africa by a nominated Service Contractor.
For more information about the FedEx services available from South Africa, please contact:

Customer Service
Supaswift (Pty) Ltd

National Call Centre: +27 87 742 8000
National Reception: +27 87 742 8001
or Toll free on 08000 33339 (24 hrs a day.)

Customer Service Hours
Monday to Friday: 07:00 to 17:00*
Saturday: 08:00 to 12:00*
* Calls received after above mentioned hours will be attended to on an emergency basis

Sunday: Closed
Public Holidays**:
Closed
** If a public holiday falls on a Sunday, the following Monday will be a public holiday.



Visit Us


FedEx is represented in South Africa by a nominated Service Contractor.

Head Office
Supaswift (Pty) Ltd

1 Fleming Rd
Route 24, Meadowdale
1401 Johannesburg, South Africa

Office Hours
Monday to Friday: 07:00 to 17:00*
Saturday: 08:00 to 12:00*
* Calls received after above mentioned hours will be attended to on an emergency basis

Sunday: Closed
Public Holidays**:
Closed
** If a public holiday falls on a Sunday, the following Monday will be a public holiday.