Can I change the service type or delivery time of a package after it is shipped?

Unfortunately, it is not possible to change the type of a shipment's service once it has been shipped. If you are a shipper, you can visit our Customize Delivery Options in our New Customer Center for tips and steps to customize your delivery options.

Very hard
Very easy

Can’t find what you’re looking for?

Contact us with one of these options.

Write to us

Reach the right person the first time, our contact forms will help you.

Go to form

Customer Service

Get in touch with our Customer Service for further enquiries about our services.

Call customer support

Technical Support

Contact our specialist team if you have a technical question about any of our digital shipping tools.

Call technical support