INNOVATION & GROWTH
Executive summary
Slow growth in domestic markets and the adoption of cross-border trade makes international expansion a significant opportunity to diversify revenue streams and reach new audiences.
Local market knowledge, legal compliance and business readiness are key to successful scaling, so companies can invest in localisation and carry out thorough research to identify the right entry markets.
Businesses looking to enter international markets face many challenges, from currency fluctuations to logistics and customs delays, but these can be mitigated with the right preparation and partners.
Support is available in the form of financial grants, tax incentives and networking and partnership opportunities. Look to your national government or relevant trade organisations to see how you could benefit makes international expansion a significant opportunity to diversify revenue streams and reach new audiences.
If you’re considering expanding your business internationally, there are exciting opportunities ahead – but also a few potential pitfalls. These strategies will help you start the journey on the right foot and overcome any challenges on the way.
The international growth opportunity
So why is internationalisation such an important growth prospect for small and medium-sized businesses (SMBs)?
One key factor is low levels of economic growth in domestic European markets, which is reducing demand for goods. The Euro area is forecast to grow just 1.2% in 2026,1 as opposed to 2.9% globally.2 Stronger growth in global markets opens the door to significant business opportunities, such as diversified revenue streams, larger customer bases, faster growth and more resilience.
Meanwhile, in today’s digitally connected world, trade is increasingly borderless. Consumer preferences in both emerging markets and developed markets are shifting, with individuals and companies alike already buying from foreign enterprises. In Singapore, for example, 79% of shoppers buy online from overseas companies, and in Brazil that number stands at 72%.3
While many ambitious businesses are eager to scale internationally, there is also a hesitancy to get started. Breaking into new markets can bring challenges to small companies, but with careful preparation, you can overcome these and unlock the potential of international growth.
How to prepare your business step-by-step
Setting out on the path to international expansion can seem daunting. Here is a step-by-step guide to navigating the journey to help your business succeed at every stage.
Figure out what you hope to achieve by expanding internationally. Set SMART goals (specific, measurable, attainable, relevant and time-bound) to guide your strategy. For example, “generate 10% of total revenue from the Singapore market within 18 months”.
Do you have sufficient capital and capacity to support international scaling? Does your team have the expertise to handle challenges such as language or compliance needs? Conducting a SWOT analysis (strengths, weaknesses, opportunities and threats) can be a good way to determine where you stand.
Research potential markets by assessing market trends, local consumer behaviour, economic conditions, and the regulatory environment. Look for options where your product or service has a strong cultural fit, or where local competition is less saturated, and shortlist 2-3 target countries.
Select the best way to enter your chosen market. You might consider starting with simpler, low-risk entry modes, like exporting or e-commerce, before building up to more costly options such as franchising or opening local offices.
It’s critical you comply with the tax, trade, labour, customs and environmental laws in your own country and chosen market(s). Every nation has its own standards, so make sure you look them up on the relevant country’s government website. Read more on international trade regulations and trade agreements between your domestic and export markets.
It’s a good idea to tailor your product, service, packaging, branding or messaging to suit local preferences. Knowledge of language nuances, cultural values, consumer behaviour and business etiquette can help you avoid embarrassing misunderstandings – consider localisation with native speakers rather than just translation.
A reliable, efficient supply chain is key to success with global exports. This includes managing inventory, warehousing, customs, shipping and fulfilment across borders, so it’s helpful to choose a logistics partner with experience in end-to-end cross-border shipping.
Local expertise and cultural knowledge are essential for customer support and returns logistics. Develop or hire staff with the skills to help you succeed. Or consider working with an Employer of Record (EOR) service to hire employees in local markets compliantly, without setting up a local company.
A flexible approach will help you optimise your offering and stay on track to meeting your goals. Experiment with different products, marketing messages and pricing strategies to see what works best in your chosen market.
Common scaling challenges and how to overcome them
Expanding your business into international markets comes with unique challenges. But with knowledge and preparation, you can stop them from becoming an obstacle. Here are some of the most common issues businesses face.
Underestimating cultural differences
The challenge: Cultural nuances can impact all aspects of business, from marketing to communication style. A misunderstanding could be embarrassing at best or damage your reputation at worst.
The solution: Investing in localisation, not just translation, will help you adapt your content and branding to your target market’s cultural norms, while making local hires will help you overcome cultural and language barriers.
Currency fluctuations and payment processing issues
The challenge: Small businesses scaling internationally can face high setup costs, while dealing with multiple currencies exposes you to volatile foreign exchange rates, which could chip into your profit margins.
The solution: Build a contingency fund to absorb unexpected costs. Use multi-currency bank accounts or specialised global payment platforms to hold revenue and convert it when the exchange rate is more favourable.
Limited visibility of local competition
The challenge: Understanding local competitors will help you differentiate your business and maintain your advantage. While digital tools have made this research easier, visibility may still be difficult in some markets.
The solution: Look to local talent for help. Partnering with an agent or trade body can give you on-the-ground knowledge – see below for advice on choosing local partners.
Logistics and customs delays
The challenge: Shipping across borders means business owners must contend with complex logistics requirements. Incomplete or incorrect paperwork could cause a customs bottleneck, leading to high costs or even reputational damage.
The solution: Work with experienced logistics partners who can support with shipping and customs needs for your target market. Find out more about FedEx’s customs tools and resources. For example, International Shipping Assist helps you find your Harmonized System Code, estimated duty and tax rate and templates for you to complete your customs export documentation.
Managing environmental impact
The challenge: Expanding your reach often means longer transit routes, which can increase your business’ footprint and potentially conflict with your Corporate Social Responsibility (CSR) goals or customer expectations.
The solution: Building sustainability into your supply chain from the start is more efficient than retrofitting it later. Look for logistics partners who offer sustainable shipping solutions and help you calculate your carbon footprint for greater efficiency from day one.
Difficulty in recruiting local partners
The challenge: Breaking into new markets often means working with local distribution, sales or manufacturing partners. Making the wrong decision could lead to poor quality goods or even Intellectual Property (IP) theft.
The solution: To find trustworthy, reliable partners or agents, work with government trade bodies or industry networks for introductions to credible local infrastructure providers. Employ local legal experts to define clear contracts to help protect your IP.
Where to find support for international growth
There are many types of support and financial incentives available to SMBs looking to scale internationally. These are typically provided by national and regional governments, banks, industry bodies and trade associations. Here are some examples.
Financial grants: Export grants or financial subsidies can help with the costs of entering new foreign markets, for example hiring or training local staff. Finance can take the form of loans or venture capital. Find out about access to EU finance available in your country.
Tax credits and deductions: National governments offer incentives like tax credits for establishing businesses in overseas markets or lower taxes on export earnings. Go to your government’s website to learn about available options.
Development programmes: Regional and national governments have resources to help ambitious SMBs grow internationally, for example the EU’s Enterprise Europe Network. Read more about how the EU can help you expand across borders or discover EU funding programmes.
Networking opportunities: Trade fairs and industry events are a good opportunity to make the most of your existing networks and establish new relationships. You could also consider government-led delegations to foreign countries or sponsorship to exhibit at major international trade shows.
Partnerships and matchmaking: Look to government, chambers of commerce or trade association programmes that actively match your product with verified foreign buyers, suppliers or joint-venture partners.
Meeting the international opportunity
As trade becomes increasingly borderless, scaling internationally is an exciting opportunity for small and medium-sized businesses to diversify revenue streams and access new customers. But many owners are cautious about getting started. While navigating customs regulations and cultural differences can be complex, the process is manageable with careful planning and research.
When it comes to breaking into new markets, strategic preparation is your competitive advantage. Because with flatlining growth in domestic markets, staying in your comfort zone could be holding you back. Now is the time to unlock the potential of international growth – and reach new levels of growth.
Disclaimer: The information provided on this page does not constitute legal, tax, finance, accounting, or trade advice, but is designed to provide general information relating to business and commerce. The FedEx Small Business Hub content, information, and services are not a substitute for obtaining the advice of a competent professional, for example (but not limited to) a licensed attorney, law firm, accountant, or financial adviser.
1. Autumn 2025 Economic Forecast | European Commission, 2025
2. Economic Outlook | OECD, 2025
3. Cross-border e-commerce Europe | Statista, 2025