How can I pay the duties and taxes?

There are four ways you can pay the duties and taxes to FedEx:

1. Online

You can pay securely online using our payment portal. Additional payment methods are now available, giving you more choice in how you pay.

If we sent you an email or SMS requesting payment, you can also use the payment link in the message. The link is unique to your shipment.

2. FedEx Billing Online

If you’re a regular customer, you can sign up to FedEx Billing Online to receive your invoices electronically. You can also pay your invoices securely using the payment methods available.

3. Electronic Bank Transfer

To pay by bank transfer, please use the following details:

Account name: FedEx Express FR SAS
Bank: BNP PARIBAS
IBAN: FR76 3000 4024 1400 0106 0231 268

IMPORTANT: When completing a bank transfer, make sure you include the invoice number. If you’re paying multiple invoices, include the customer number too and email an itemised remittance advice to paiements@fedex.com.

4. Direct Debit

To set up a direct debit, please contact Customer Service