I don't think duties and taxes should be on this shipment.

Duties and taxes may incur based on Japan's customs law.  Most of the goods valued more than JPY10,000 incur consumption tax, regardless of reason for import. Some commodities under JPY10,000 also incur duties and taxes.

Find more information about calculating duties and taxes here.

Very hard
Very easy

Can’t find what you’re looking for?

Contact us with one of these options.

Write to us

Reach the right person the first time, our contact forms will help you.

Go to form

Customer Service

Get in touch with our Customer Service for further enquiries about our services.

Call customer support

Technical Support

Contact our specialist team if you have a technical question about any of our digital shipping tools.

Call technical support