I paid my duty and tax charges before delivery, why have you still charged me?
Tax is generally applied by the authorities at the time of import. If you paid the tax to your supplier and this is not clearly indicated on the paperwork supplied by the shipper, then FedEx will not be aware of your payment. You need to work with your supplier to ensure that the shipper is selecting the correct duty tax payment option when they create the air waybill so the shipper can pay the duty and tax and it will not be charged to the consignee.
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