New Customer Center

New Customer Center

Not sure where to start? You’ve come to the
right place. Get the information you need and
learn more about how to ship with FedEx.

Not sure where to start? You’ve come to the
right place. Get the information you need and
learn more about how to ship with FedEx.

Let us help you learn about shipping with FedEx

Whether you are a first time or frequent shipper, we're here to help. With our guidance and resources, you'll find the shipping information that matches your needs.

Dispute an Invoice Online

Three steps to submit an invoice dispute online:

STEP 1
Go to the Invoice Inquiries & Payments page.

STEP 2
Use the drop-down menu to select the subject that best describes your concern. 

STEP 3
Complete the remaining fields and click “SUBMIT”. 


Tips TIPS

  1. If your invoice is billed to a wrong account, please provide the correct 9-digits FedEx account number in the “account number to bill” field and inform the account owner.

  2. Once you have submitted your documents using the online form, you will receive an acknowledgement email.