Service, Regulatory Updates and Important Notifications
Due to the impact of the global pandemic, extra resources are required to process manual air waybills. Starting from June 8, 2020, we will impose a surcharge for the provision of manual air waybills. Customers who opt for manual air waybills will be charged NZD12.50 per shipment. The launch of the manual air waybill surcharge will also be a part of our digital initiative going forward.
You may continue to use the manual air waybills that you already have on hand, however starting from June 8, 2020, you will be charged a fee of NZD12.50 for each shipment made through a manual air waybill. The surcharge will be billed to the outbound freight invoice.
We encourage you to ship online for the ease, speed and convenience of processing shipments digitally.
Just go to fedex.com and click “Ship”!
In order to strengthen the quality supervision of both medical and non-medical commodity export, Ministry of Commerce of China, General Administration of Customs and State Administration for Market Regulation released Announcement No. 12 of 2020 on April 25, 2020 with immediate effect to reinforce the compliance.
China shippers must ensure all export shipments to be compliant with the latest regulation and paperwork requirements. You may get more information from the website of Ministry of Commerce of China (click here).
To ensure smooth customs export clearance from China, importers are strongly encouraged to check with their shippers in China that their export shipments of both medical and non-medical commodity export meet the regulations/guidelines imposed, prior to engaging in the export arrangement from China.
According to the China Customs declaration regulation update on General Administration of Customs Announcement No. 53 of 2020, select medical-related export items listed below under the following Customs Harmonized Codes (HS codes) are subjected to China inspection and Quarantine (CIQ) inspection of export commodities starting from April 10, 2020. This is to strengthen the quality supervision on select medical related item export from China.
|No||Commodity name||HS code|
|2||Medical protective clothing||6210103010|
|5||Medical surgical cap||6505009900|
|8||Medical shoe cover||6307900090|
|9||The patient monitor||9018193010|
|10||Medical disinfection towel||3005901000|
To ensure smooth customs export clearance of these medical items from China, importers are strongly encouraged to check with their shippers in China that their export for these listed items meet the formal export declaration imposed by China Customs, prior to engaging in the export arrangement from China.
You can refer to the link below from General Administration of Customs P.R. China for more details, customs.gov.cn/customs/302249/302266/302267/2961602/index.html (available in simplified Chinese only).
The impact of COVID-19 is causing local, state, and national governments around the world to issue work and travel restrictions on a daily basis, which are impacting our ability to meet our high standards of service.
As a result, we have made the decision to suspend our money-back guarantee (MBG) for all FedEx Express services, effective immediately until further notice.
Because FedEx is an essential transport service provider, we will continue operating as government restrictions and regulations allow, and we continue to execute contingency plans in an effort to provide outstanding service to our customers.
We recognize and appreciate the crucial role we play in the global supply chain and connecting the world during this critical time, and we remain focused on serving our customers and providing relief supplies to areas that need it most.
FedEx and TNT launched their Trans-Tasman service enhancement January 31, 2020 connecting New Zealand- Australia -New Zealand between Auckland and Sydney, 5 times per week. We are pleased to advise that effective May 4, 2020, FedEx and TNT will expand the Trans-Tasman International Economy Freight (IEF) service, connecting New Zealand to Asia; currently FedEx offer New Zealand to Asia International Priority Freight (IPF) service but no economy service. New Zealand-Australia-New Zealand International Economy Distribution (IED) service will also launch as part of this service expansion to strengthen this key trade lane.
The service extension will cover major cities in New Zealand except Christchurch.There will be opportunity for worldwide retail freight growth to/from New Zealand by leveraging the FedEx flight network (Singapore-Sydney-Guangzhou) and connectivity to major Asia destinations from our Guangzhou hub. For more details about this improvement and the FedEx range of services, please call our Customer Service Team at 0800 733 339.
Note: All services are subject to the customer’s agreement with FedEx, which may include FedEx Standard Conditions of Carriage, FedEx Services Guide, FedEx Air Waybill or other transit documents.
We are delighted to inform you that effective January 31, 2020, FedEx and TNT will enhance their Trans-Tasman lane service, connecting New Zealand-Australia-New Zealand between Auckland and Sydney, 5 times a week. The enhanced service will improve transit times and feature of service, offer larger cargo capacity, connect a key trade lane moving FedEx and TNT Australia freight to New Zealand (bi-directionally) and provide scalability for worldwide New Zealand retail freight growth. Heavyweight service capability will be improved as there will be no dimensional restrictions currently posed. Capability to handle Dangerous Goods and the activation of International Economy Distribution (IED) service will launch later, in April 2020, as part of the Trans-Tasman service improvement. There will be opportunity for worldwide retail freight growth to/from New Zealand by leveraging the FedEx flight: Singapore-Sydney-Guangzhou. For more details about this improvement and the FedEx range of services, please call our Customer Service Team at 0800 733 339.
Effective September 30, 2019, the correct postal code will be required when you ship to Saudi Arabia. This will allow us to improve service and satisfy regulatory compliance requirements.
It is important to note that on the effective date, FedEx will accept only shipments that have the correct postal code and postal code format. Without this information, you will no longer be able to generate a shipping label using a FedEx automation solution.
If you frequently use the address book feature or other recipient address source, you will need to update any entries for this country to ensure that the correct postal code and format are saved by September 29, 2019.
We recommend updating your recipient delivery address information now to prevent issues with shipping label generation.
Refer to the following table for the postal formats:
|Country Code||Regions||Postal Format Effective September 30, 2019|
|Middle East||NNNNN (5 digits)|
Thank you for taking the time to make this important change to your address book.
Shipping Regulatory Update
The Office of the U.S. Trade Representative (USTR) issued a notice on an increase in Section 301 tariffs on US $200 billion worth of Chinese imports from 10 percent to 25 percent as of 12:01 a.m. Eastern Standard Time on May 10, 2019.
The impacted categories of goods can be found from the link below: https://www.cbp.gov/sites/default/files/assets/documents/2018-Oct/Section301_HTSUS_Ref-Guide_Oct2-2018.pdf
On May 13, China announced its decision to raise the tariff rate imposed on some imported U.S. products as of June 1, 2019. China had earlier imposed additional tariffs on US $60 billion worth of U.S. imports. The additional tariff rates on some products will be increased to 25 percent, 20 percent, and 10 percent. Those commodities with a 5 percent tariff rate will remain 5 percent.
The impacted categories of goods can be viewed on the below link (For your reference): http://gss.mof.gov.cn/zhengwuxinxi/zhengcefabu/201905/t20190513_3256788.html
There is no change on the shipping process and documents required. However, if you need further assistance, please contact your Sales Representative, call our Customer Service Hotline at 0800.733.339 (Toll Free).
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