Credit Card &
Credit Note
How to pay by Credit Card or Credit Note?
Online Payment Portal
Pay anytime, anywhere
Simply scan the code with your smartphone or access the URL above to pay bill securely and quickly online with a credit card by following the below steps:
- Enter the invoice number, amount, date as well as the contact email address.
- Select the payment method.
- Enter the required information and review the payment details.
- A payment confirmation will be displayed once you have completed the payment.
You may repeat the above steps if you have multiple invoices to pay at time.
Enhanced QR Pay
Enhanced QR code® is now available on all FedEx Invoices, Statements of Account (SOA) and Dunning Letters. Simply scan the code with your smartphone and it will direct you to a FedEx customized payment page with a list of invoice(s) to pay. With QR Pay, you can now pay securely and quickly with a credit card or e-wallet.
Please click here to pay via QR Pay by following the below steps:
1. Add invoice(s) for payment and confirm the payment details by providing your email address.
2. You will be re-directed to the payment site. Select your payment option (credit card or e-wallet)
3. Review your payment details and wait for the transaction result.
4. "Payment successful / failed" page will be displayed.
Pay By Phone
You can contact us to request to pay by credit card.
For official receipt request, please email ORRequest@fedex.com
Please provide FedEx account number and/or invoice or AWB number.
Credit Note
When using a credit note to offset an invoice, please be reminded that the credit is only applicable to the invoice number stated on the note. In addition, if full payment has been made for a disputed invoice before you have received a credit note, kindly notify us.
If you have any questions regarding payment procedures, please contact us.
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