Payment options
Please send your remittance to PH-paymentadvice@fedex.com after payment. Please remember to include your FedEx Account Number, Invoice Number, and the Payment Amount in your email.
When using a Credit Note to offset an invoice, please be reminded that the credit is only applicable to the invoice number stated on the note. In addition, if full payment has been made for a disputed invoice before you have received a credit note, kindly notify us.
For your convenience, there are a number of ways for you to settle your bill.
Withholding tax (WHT)
Please notify us by sending an email to PHSTC-WHT@corp.ds.fedex.com. Please remember always to include invoice numbers, invoice and WHT amounts, WHT issue date, payer name and Tax ID in your email.
Option 1: Bank account
| Bank Account Name: | Federal Express Pacific, LLC |
| Bank Name: | Citibank Philippines Branch |
| Payee Account: | 7778880XXXXXXXXX (PHP) 7878780XXXXXXXXX (USD) (Where xxxxxxxxx refers to your FedEx 9-digit account number) |
| Swift Code: | CITIPHMX |
Option 2: Bank account
| Bank Account Name: | Citibank FAO Federal Express Pacific, LLC |
| Bank Name: | Banco De Oro (BDO) |
| Payee Account: | 001380489170 |
| Swift Code: | BNORPHMM |
Banco de Oro (BDO)
Banco de Oro (BDO) accepts cash payments. If you pay cash through a BDO branch, please use the details below and notify us by sending an email to
PH-paymentadvice@fedex.com:
| Bank Account Name: | Citibank FAO Federal Express Pacific, LLC |
| Bank Name: | Banco De Oro (BDO) |
| Payee Account: | 001380489170 |
If you would like to pay by check, FedEx can pick this up for you.
Please contact us to arrange pick up. For an official receipt request, please email ORRequest@fedex.com. Please provide your FedEx account number and/or invoice or AWB number.
QR pay
QR pay saves you time. Simply scan the code with your smartphone to pay your bill securely and quickly via credit card / e-wallet. Alternatively, you can click this link fedex.com/en-ph/paybill to pay and to manually add records.
Credit card
Simply access fedex.com/payment to pay your bill securely and quickly online with a credit card.
Pay by phone
You can contact us to request to pay by credit card.