FedEx Philippines Homepage
Shipping
Ship Now
Shipping Tools
Rates & Transit Times
Packaging & Shipping Supplies
Prepare Documents
Get Quote for Heavy Shipment
Schedule & Manage Pickups
ALL SHIPPING SERVICES
Tracking
Please enter at least one tracking number.
Customized FedEx Tracking
Manage Your Delivery
Track by Mobile
ALL TRACKING SERVICES
Support
New Customer Center
Small Business Center
Billing, Invoicing & Payment
Customs Clearance
Find Locations
Service Guide
FAQs
Customer Support
Account
My Profile
FedEx Rate Sheet
Manage Billing Online
Manage Reporting
Manage Email Preferences
Manage FedEx Rewards
Address Book
OPEN AN ACCOUNT
Sign Up/Log In Sign in to Fedex.com
Log In
Create User ID (for existing customers)
Open an Account
Search
Search
Exit Search
Top Searched
  1. Home
  2. Customer Support
  3. FAQ
  4. Invoices and payments

Frequently asked questions

All the information you need to help you ship. 


All help topics

Invoices and payments

  • Fees and charges
  • Fuel and other surcharges
  • Invoices
  • Paying for a shipment

Invoices and payments

Fees and charges

  • How do I calculate dimensional weight of a package?
  • How much does it cost to ship a package internationally?
  • How will I be billed for a multiple piece shipment that is sent with a single air waybill?
View all

Fuel and other surcharges

  • Does FedEx charge an additional handling surcharge based on my packaging?
  • Where can I find the information on demand surcharge?
  • Why am I being charged a "Non-Stackable surcharge" fee on my invoice?
View all

Invoices

  • How can I download my credit note?
  • How can I get a copy of my invoice?
  • How can I pay a FedEx invoice, and which payment methods can I use?
View all

Paying for a shipment

  • Can I enroll in automatic payment for new invoices?
  • How can I download my credit note?
  • How can I pay a FedEx invoice, and which payment methods can I use?
View all

Our Company
About FedEx
APAC Newsroom
Investor Relations
Careers
Standard Conditions of Carriage
Binding Corporate Rules

More From FedEx
Sign up for eNews
Download Rates
Fuel Surcharge
Surcharge and other information
International Holiday Schedule

USEFUL RESOURCES
FedEx Developer Portal
New Customer Center
Small Business Center
FedEx Business Insights

Language
Philippines Philippines
  • English

Follow FedEx


© FedEx 1995-2025


Terms of Use |
Privacy Policy


Your Browser is Not Currently Supported

We have updated our list of supported web browsers. Note that Internet Explorer is no longer supported. We recommend using one of the following browsers to access this site.


    MICROSOFT WINDOWS BROWSERS

  • Edge 41+
  • Google Chrome 41+
  • Mozilla Firefox 38+

    APPLE BROWSERS

  • Google Chrome 41+
  • Mozilla Firefox 38+
  • Safari 7++

    ANDROID BROWSERS

  • Chrome 41+
  • Firefox 38+