FedEx Terms and Conditions

“FedEx, Always with You!”  (“Promotion”)

1. By tendering shipments with the FedEx account stated in the invitation email, you will be deemed to accept these Terms and Conditions.

Promotion Period (“Promotion Period”)

2. This Promotion commences on 12 Oct 2020 and concludes on 11 January 2021

Entry to Promotion

Entry into this Promotion is open to existing FedEx account holders who are invited by email during the Promotion Period (“participants”).

A holder of a cash account or deleted account is not eligible for this Promotion.

  • The Spend Goal will be based on “net freight charges” invoiced to the customer stated in the promotion email and meet all of the following requirements:
  • Net freight charges on FedEx International Priority (IP), FedEx International Economy shipments (IE), International Priority Direct Distribution (IPD), International Economy Direct Distribution (IED) or International First (IF) service shipments.
  • Import or Export Shipments tendered to FedEx during the Promotion Period.
  • Shipments paid using the invited FedEx account; and
  • Not applicable on spot-rate, CS hotline rate shipments, FedEx 10kg and 25kg Box,
  • Net freight charges excluding duty & taxes and all service charges billed to enrolled account only.

5. The reward cannot be exchanged for cash, other forms of cash-equivalents or any other gifts, goods or service of value that are not set out in the invitation email.

6. If a participant holds a FedEx business account, then an individual person may be nominated as its representative (“Nominated Representative”) and enter on the participant’s behalf, but not in his/her own name or on his/her own behalf. Only one Nominated Representative is permitted per participant.

7. Persons under the age of 18 must obtain prior permission of a parent or guardian over the age of 18 to enter.

8. FedEx accepts no responsibility for any late, lost or misdirected entries including delays in the delivery of the entry due to technical disruptions, network congestion or for any other reason.

9. If the participant does not want their personal information to be utilized by FedEx for further promotional or direct marketing activities, the participant may click the unsubscribe link at the bottom of any FedEx email notifications or call the FedEx Customer Service at 1800.746.2323


10. A participant who, during the Promotion Period, attains the required “Spend Goal” (as set out in the promotion email) of “net freight charges” (as specified above) via FedEx Express will receive the specified rewards (as set out in the promotion email).

11. For the "Spend Goal" offer, a Participant who, during the Promotion Period, attains the required spend amount (as defined in sub-clause (5) via FedEx will receive a shopping or shipping voucher for the value specified.

12. FedEx reserves the right to replace the reward stated herein with other items of equivalent value without notice. The reward cannot be exchanged for cash, other forms of cash-equivalents or any other gifts, goods or service of value that are not set out in the invitation email.

13. The results of this Campaign will be notified to a participant by delivery of the rewards, which will be completed within three months after the end of the Promotion Period specified in the promotion email.

Pooling of invoices from multiple accounts is not permitted and such pooled invoices are not eligible to earn rewards in this Campaign.

General Terms and Conditions

1. FedEx shall not be liable for any loss or damage (including but not limited to indirect or consequential loss) which is suffered by a participant or other parties in connection with this Promotion, including but not limited to personal injury and tax obligations that may arise from accepting any of the rewards, except for any liability which cannot be excluded by law.

2. Eligibility excludes the directors, management and employees (and their immediate families) of FedEx, its related entities, printers, suppliers, providers and agencies associated with the promotion stated herein as well as employees, agents, officers, and representatives of any government department, government owned entity, juristic person funded by any government department, political party or public international organization, or any candidates for political office.

3. FedEx reserves the right to require a participant to execute a certificate of eligibility prior to awarding the prize, confirming the participant is not excluded from entry into this Promotion pursuant to these Terms and Conditions and that the participant has complied fully with these Terms and Conditions. If requested by FedEx, truthful completion of this certificate is a precondition to the award of the rewards.”

4. In the event of any inconsistency between these Terms and Conditions and any brochure, marketing or promotional material relating to this Promotion, these Terms and Conditions will prevail.

5. By entering this Promotion, unless otherwise advised by the participant, each participant consents to the information they submit being entered into a database which may be used by FedEx in any media for future promotional and publicity purposes.

6. If this Promotion is not capable of running as planned for any reason, including tampering, unauthorized intervention, fraud, technical failures and any other causes beyond the control of FedEx, which corrupt or affect the administration security, fairness, integrity or proper conduct of the promotion, FedEx reserves the right in its sole discretion to cancel, terminate, modify or suspend this Promotion.

7. The terms and conditions of carriage in the applicable FedEx Express Air Waybill, in effect on the day of any shipment, shall apply to the shipment. If there is a conflict between the terms of the FedEx Express Air Waybill and these Terms and Conditions, the former will control.

8. In the event of any discrepancies with respect to this Promotion, FedEx's decision is final and no other further correspondence will be accepted. FedEx will not be obliged to award the rewards if it is contrary to any applicable laws or regulations.

9. FedEx reserves the right to amend these Terms and Conditions at any time without notice.