Setting up FedEx Express as a vendor
We know that setting up a new vendor for your business can take a while. So, as we move closer to the date you move to FedEx Express, it’s important to prepare your business accordingly.
How to do it
Setting up a vendor is done differently everywhere, but you will need to:
- Confirm how long this will take for your business
- Follow your business’ internal processes
- Provide FedEx Express’s details. All FedEx Express bank details for each country are available below
New bank account details
When setting up FedEx Express as a vendor, you will need to add the following details about the bank account you are paying into:
Bank Account Name: Federal Express (Singapore) Pte Ltd
Bank Account Number: 0811648019
Swift Code: CITISGSG
Beneficiary name: FedEx Express
Please include your FedEx Express shipping account number in your payment remittance form, so we can update the payment for your account.
Will your invoicing / billing options change?
We want you to know about the changes we’re implementing, as this will ensure you receive the high quality of service you expect from us. Here are a couple of key changes to consider:
Invoicing party
You’ll receive invoices from FedEx Express for your FedEx Express shipments.
Direct debits – Interbank GIRO
Alternatively, you can set up GIRO for your payments, which is quick and easy to do. Simply complete the relevant mandate and return the filled out hard copy to us at the following address:
Singapore Credit/Collection
Federal Express (Singapore) Pte Ltd
31, Kaki Bukit Road 3
#04-18/19 Techlink
Singapore 417818
Please download the GIRO Application Form here.
Frequently Asked Questions
Your payment terms and credit terms will change as FedEx Express shipments will be subject to FedEx Express payment and credit terms. If you are in any doubt about when your payment is due, please review your invoice to see the due date of the payment.
Yes, you will receive separate invoices from FedEx Express and TNT. Any outstanding payment for your TNT invoice(s) should be settled directly with TNT. FedEx Express will send weekly invoices for your transportation charges and they will need to be paid by the due date on the invoice. Any duty and tax charges will be invoiced immediately – duty and tax invoices are payable upon receipt.
There are a number of ways in which invoices can be paid. You can use Electronic Funds Transfer and pay by credit/debit card. You could also use our web-based system, FedEx® Billing Online to pay via PayPal or credit card (selected markets).
You can use FedEx® Billing Online to receive, review and pay, all from one secure online location.
- View invoices and shipment detail
- Create dynamic remittances for offline payment
- Receive your PDF invoices via email or download invoices as PDF, XML, XLS or CSV
- Flexible account management
FedEx® Billing Online offers autopay capabilities for credit card, direct debit and PayPal. FedEx® Billing Online also offers payment of individual invoices.
Visit FedEx® Billing Online to learn more.
A FedEx Billing Online account will automatically be created for you when you join FedEx Express and you will automatically receive your invoices in PDF format via your email inbox. For more information, visit our FedEx® Billing Online page.
If you would like to pay by GIRO with FedEx Express, you will need to fill in a new application form and mail the original to Federal Express (Singapore) Pte Ltd, 31, Kaki Bukit Rd 3, #04-18/19 Techlink S(417818). We will contact you once your application has been processed.
No, payments for TNT shipments/invoices will need to be paid to TNT in the normal manner.