How to access your FedEx Express rates
As part of our commitment to providing you with consistent pricing, we’re offering you FedEx Express rates that resulted from a comparison of your rates with TNT. Your FedEx Express rates are personalized for your business.
You can access FedEx rate sheets on fedex.com.
If you book a shipment using the FedEx Express shipping tool (after inputting shipment details including the destination and weight / size) it will show you the prices for our Express and Economy services.
You can use the quote tool on fedex.com.
Customers who are currently on list rates with TNT will receive FedEx Express list rates. Please click here to access the FedEx Express rates. If your shipping behaviour changes and you would like to discuss if you qualify for personalized rates, then please contact FedEx Express Customer Service at 1800.743.2626 .
Zones and surcharges
To find out more about the zones allocated to each country as well as our rates and surcharges, check out our detailed guide.
Frequently Asked Questions
Your payment terms and credit terms will change as FedEx Express shipments will be subject to FedEx Express payment and credit terms. If you are in any doubt about when your payment is due, please review your invoice to see the due date of the payment.
Yes, you will receive separate invoices from FedEx Express and TNT. Any outstanding payment for your TNT invoice(s) should be settled directly with TNT. FedEx Express will send weekly invoices for your transportation charges and they will need to be paid by the due date on the invoice. Any duty and tax charges will be invoiced immediately – duty and tax invoices are payable upon receipt.
There are a number of ways in which invoices can be paid. You can use Electronic Funds Transfer and pay by credit/debit card. You could also use our web-based system, FedEx® Billing Online to pay via PayPal or credit card (selected markets).
You can use FedEx® Billing Online to receive, review and pay, all from one secure online location.
- View invoices and shipment detail
- Create dynamic remittances for offline payment
- Receive your PDF invoices via email or download invoices as PDF, XML, XLS or CSV
- Flexible account management
FedEx® Billing Online offers autopay capabilities for credit card, direct debit and PayPal. FedEx® Billing Online also offers payment of individual invoices.
Visit FedEx® Billing Online to learn more.
A FedEx Billing Online account will automatically be created for you when you join FedEx Express and you will automatically receive your invoices in PDF format via your email inbox. For more information, visit our FedEx® Billing Online page.
If you would like to pay by GIRO with FedEx Express, you will need to fill in a new application form and mail the original to Federal Express (Singapore) Pte Ltd, 31, Kaki Bukit Rd 3, #04-18/19 Techlink S(417818). We will contact you once your application has been processed.
No, payments for TNT shipments/invoices will need to be paid to TNT in the normal manner.