Say hello to simple.

Say hello to simple.

The new is here—and we'd love to share all that it has to offer you.

The new is here—and we'd love to share all that it has to offer you.

Designed for you.

Enjoy a simpler and more efficient experience. With all your favorite tasks exactly where you need them, and navigation that gets you exactly where you want to be in fewer steps, it’s a website that’s built for one audience: you.


Looking for help? Find it here.

Frequently Asked Questions

Where can I find the Login box that I used to sign in to

Our new ‘Log In’ menu is located on the top right corner of the homepage. You can log on using your username and password.

What happens to the items under Quick Access menu?

The Quick Access items can be accessed via the following navigation: 

Tasks Navigation/ Access Points
Open an Account Account > Open An Account
Prepare a Shipment Shipping > Ship
Get Rates & Transit Times
Shipping > Rates & Transit Times
Order Shipping Supplies
Shipping > Order Supplies
Schedule & Manage Pickups Shipping > Schedule & Manage Pickups
View all My Shipments (Login to Track) Tracking > Login to Track
View Your Bills Online
Support > Billing Options
Update Email Preferences
Account > Manage Email Preferences

I rely on my browser to save my login credentials for the homepage, so that every time I visit the site it remembers me. Will the new design impact my current setting?

Your user login information will not be automatically populated when you first visit the redesigned site. You will need to type in your login credentials on the new site or reset your password if you’ve forgotten it.

What happened to all the links on the homepage, header menu and footer?

While there are fewer links in the latest iteration of the header menu, you still have the ability to access all the information you could on the previous site. We recommend you take advantage of our on-site search capabilities to find what you need.

Will I still have access to all the applications I bookmarked in my browser?

Yes, you can still go directly to your bookmarked applications and log in.

How can I contact FedEx?

Our latest Contact Us page can be found within the Support link on the top navigation.

Where can I find FedEx drop-off locations?

Under homepage Header menu “Support” > “Find Locations”.

Where do I find the latest shipping news?

On the homepage, you can find all the service news, shipping regulatory updates, online fraud alerts and service disruptions by clicking on “Keep up with the changes”.

Why do some web pages look different from others?

We are constantly enhancing our website to ensure we better meet your shipping needs, and aiding you to find information on We will continue to add newly designed pages over the coming months to improve website functionality.