Printable Version Customer Service

For online help, Write To FedEx.

Customer Service

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• Pick-up request
  Prepare a shipment and schedule a courier online with FedEx Ship Manager at fedex.com. Access FedEx Ship Manager at fedex.com by clicking on "Ship" at the top of the screen from any page on fedex.com.
• Service and price information
• Package status and Proof of Delivery
• General inquiries and advice

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File a Claim

You can file a FedEx Express claim by downloading the following claim form and instructions in PDF format. You will need the free Adobe Acrobat Reader. You have the option to mail, fax, or e-mail the form to your FedEx Customer Support Representative(s).

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All India Toll Free:	1800 209 6161 * 1800 22 6161(MTNL & BSNL)
Working Hours:	9.00 AM to 9.00 PM
Working Days:	Monday - Saturday

In case the toll free numbers are inaccessible, please call 022 25714444 or 022 66887979.
*This number can be called from any phone, any network except Assam, Jammu & Kashmir, Arunachal Pradesh, Nagaland, Manipur, Mizoram, Meghalaya and Tripura

Office Addresses

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Head Office:

Regional Sales Offices:

Technology Support Center

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For technical questions or issues related to FedEx Customer Automation products.

techsupport_emea@fedex.com Tel: 971 46026234

Customer Invoicing Services

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For questions related to your invoices

Mumbai Federal Express Corporation Invoicing Department Chemtex Building, Ground Floor Hiranandani Gardens, Powai Mumbai 400 076 Email: inmaster@fedex.com

Delhi Federal Express Corporation Universal Trade Tower, 7th Floor, Sector 49, Sohna Gurgaon Road Gurgaon 122101 Email: inmaster@fedex.com

Chennai Federal Express Corporation Credit & Collection Department Ashirwad Towers, Old #182, 2nd Floor Kodambakkam High Road Nungambakkam Chennai 600034 Email: inmaster@fedex.com

Bengaluru Federal Express Corporation Credit & Collection Department 6/1 Sherdan Plaza Rajaram Mohan Roy Road Bengaluru 560025 Email: inmaster@fedex.com