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Printable Version Customer Service


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Customer Service




  • Pick-up request
    Prepare a shipment and schedule a courier online with FedEx Ship Manager at fedex.com. Access FedEx Ship Manager at fedex.com by clicking on "Ship" at the top of the screen from any page on fedex.com.
  • Service and price information
  • Package status and Proof of Delivery
  • General inquiries and advice



File a Claim

You can file a FedEx Express claim by downloading the following claim form and instructions in PDF format. You will need the free Adobe Acrobat Reader. You have the option to mail, fax, or e-mail the form to your FedEx Customer Support Representative(s).



All India Toll Free:
1800 209 6161 *
1800 22 6161(MTNL & BSNL)
Working Hours: 9.00 AM to 9.00 PM
Working Days:

Monday - Saturday

 

In case the toll free numbers are inaccessible, please call 022 25714444 or 022 66887979.
*This number can be called from any phone, any network except Assam, Jammu & Kashmir, Arunachal Pradesh, Nagaland, Manipur, Mizoram, Meghalaya and Tripura

Office Addresses


Head Office:

Federal Express Corporation
Chemtex Business Center, Chemtex House
Hiranandani Gardens
Main Street Powai, Mumbai-400076
Tel: 022- 66797777


Regional Sales Offices:

Mumbai
Federal Express Corporation
Jeena House, Plot No 170, Om Nagar
Opposite Pipeline Road, Andheri (E)
Mumbai-400093
Tel: 022-67153535

Delhi
Universal Trade Tower,7th Floor
Sector 49, Sohna Gurgaon Road
Gurgaon – 122101
Tel: 0124 6797777

Chennai
Federal Express Corporation
Ashirwad Towers
2nd Floor, Plot 2, Old N 182
Kodambakkam High Road
Nugambakkam
Chennai- 600034
Tel: 044-66969696

Bengaluru
Federal Express Corporation
6/1, Sherdan Plaza, Raja Ram Mohan Roy Road
Richmond Circle, Bengaluru-560025
Tel: 080-22073333


Technology Support Center




For technical questions or issues related to FedEx Customer Automation products.

techsupport_emea@fedex.com

Tel: 971 46026234


Customer Invoicing Services





For questions related to your invoices
Mumbai
Federal Express Corporation
Invoicing Department
Chemtex Building, Ground Floor
Hiranandani Gardens, Powai
Mumbai 400 076
Email: inmaster@fedex.com
 

Delhi
Federal Express Corporation
Universal Trade Tower, 7th Floor,
Sector 49, Sohna Gurgaon Road
Gurgaon 122101
Email: inmaster@fedex.com
 

Chennai
Federal Express Corporation
Credit & Collection Department
Ashirwad Towers, Old #182, 2nd Floor
Kodambakkam High Road
Nungambakkam
Chennai 600034
Email: inmaster@fedex.com
 
Bengaluru
Federal Express Corporation
Credit & Collection Department
6/1 Sherdan Plaza
Rajaram Mohan Roy Road
Bengaluru 560025
Email: inmaster@fedex.com