Customer Service

FedEx is committed to delivering quality service, especially when you need our assistance. You can speak to customer service for:

  • Pick-up request: Prepare a shipment and call to schedule a courier pick-up
  • Service and tariff information
  • Transit times and delivery commitments
  • Shipment status and Proof of Delivery
  • General inquiries and advice

Contact numbers for:

Contact numbers for:

FedEx Priority OvernightTM & FedEx Standard OvernightTM:
Toll free numbers:
1800 209 6161*
1800 22 6161
(MTNL & BSNL)
Working Hours:
9.00 AM to 9.00 PM
Working Days:
Monday - Saturday (Except Public Holidays)

*This number may not be available from select states in India.

Contact numbers for:

Contact numbers for:

FedEx EconomyTM:

Pune: (020) 60604639
Mumbai: (022) 60604639
Delhi: (011) 60604639
Chennai: (044) 60604639
Kolkata: (033) 60604639
Bengaluru: (080) 60604639

Standard call charges apply. For other cities, call the number of the nearest city above.

Working Hours:
9.30 AM to 6:00 PM

Working Days:
Monday - Saturday (Except Public Holidays)