FedEx® Customized Freight

Your specialty shipments need customized solutions. FedEx Customized Freight features the global network power of FedEx Express with the customized solutions of FedEx Custom Critical. Need it faster? Looking for more custodial control? Have to keep it cool? FedEx Customized Freight is the solution for you!

Features of Service

FedEx Customized Freight uses International Priority Freight service as its base.  Additional features include:

Human Monitoring

  • Dedicated team monitoring each shipment
  • Priority boarding on every FedEx Flight
  • Rescue and intervene in-transit shipments

Expedited Delivery

  • Exclusive Delivery Truck
  • Weekend and Holiday Delivery
  • Early delivery depending on location

Additional Services

  • Upgrade to Charter or On-Board Courier during transit if needed
  • Security solutions
  • Temperature Control

More Information: Contact your FedEx account representative.

Detailed Features:

Speed and Control
With FedEx Customized Freight you receive the extra care you need for your international shipments, including:

  • Personalized service for every shipment
    • Pre-flight team designs your transportation solution based on your specific shipping needs, including customs and regulatory requirements. Customer-specific operating procedures and contingency plans are developed as needed.
    • In-flight team provides active shipment management, including monitoring and near real-time updates throughout transit.
  • Enhanced security measures for peace of mind
    • FedEx Custom Critical SecureCommSM command center provides additional levels of monitoring, including the use of covert tracking devices.
    • Access to FedEx security specialists across the globe.
  • Customized routing for earlier deliveries
    • Can deliver earlier than FedEx International Priority® Freight based on origin and final delivery location.
    • Exclusive-use vehicles are available for extra speed and security, where only your shipment is on the vehicle.
    • Recovery solutions to rescue and expedite shipments in transit.

Temperature-Control Solutions
If your shipments have temperature requirements, we have solutions.  You can count on:

  • Specialists with the expertise, and the global vendor relationships, to help you choose the optimal temperature-control air-cargo container or packaging solution.
    • Ability to quickly reposition containers globally for projects such as product launches, at no cost to you.
  • 24/7 support from the FedEx Custom Critical Temperature Control Services and Quality teams to support your regulatory compliance.
  • Dedicated temperature monitoring team for extra peace of mind for high-value shipments.