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We recognize the trust you place in us when we deliver to your doorstep, shipping dock or place of business. That’s why we want to keep you informed on the actions we are taking to keep you – and our team members – safe amidst the COVID-19 outbreak. To continue providing our customers with the best possible service during this time, we are implementing a temporary surcharge on all FedEx Express international parcel and freight shipments, from April 6th until further notice.
Unauthorized sale of Air Waybills
We will like to inform you that there has been a fraud attempt to internet users buying unauthorized FedEx electronic air waybills. In most of the cases, this sale occurs among users in websites unrelated to FedEx where we don’t have any responsibility, or interference. FedEx does not offer its services in these webpages and our FedEx prepaid air waybills are NOT electronic. FedEx does not accept any responsibility for costs, charges or payments as a result of an inappropriate use. For more information or concern regarding the legitimacy of a FedEx service, contact our Customer Service Center at 55.5228.9904.
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