Why were customs duties and sales taxes charged on returned shipments?
FedEx requires prior notification from the customer for duty-free processing of return shipments. Please contact our customer service team in advance.
Thank you for your feedback!
Can’t find what you’re looking for?
Contact us with one of these options.
Customer Service
Get in touch with our Customer Service for further enquiries about our services.
Call customer support
Technical Support
Contact our specialist team if you have a technical question about any of our digital shipping tools.
Call technical support