Call us

Call Customer Service

Call Customer Service

Our phone numbers

Toll-Free from within Singapore: 1800.743.2626

Calls from abroad: +65.6743.2626

Our team is available Monday to Friday from 08:00 to 21:00
and Saturday from 08:00 to 17:00

*Public holidays from 09:00 to 17:00
(*only enquiries, no pickups or deliveries)

We are closed on Sunday.

Voice Response Unit (VRU) Service

Our VRU is available during Customer Service Operating hours.

First option

Second option

Services

1

1

Schedule a pickup for document

2

Schedule a pickup for non-document with weight less than 150KG

3

Schedule a pickup for shipment with weight over 150KG

2

1

Check package status

4

Import enquiry

3

-

Check freight charges

4

-

Get a quotation

*Warm reminder for scheduling a pickup.

Please note your pickup number after you have scheduled a pickup. You may need to refer to your pickup number for further inquiries.

Keep a copy of FedEx Voice Response Unit (VRU) Service Guide for your reference