How can I track my parcel without a tracking number?

If you don't have a tracking number, you can track by the reference number specified by the shipper when creating the shipment via the FedEx shipping tool. You can go to All Tracking Services, and select the "Track by Reference" tab. You then enter the reference number and relevant information to track your shipment.

Very hard
Very easy

Can’t find what you’re looking for?

Contact us with one of these options.

Write to us

Reach the right person the first time, our contact forms will help you.

Go to form

Customer Service

Get in touch with our Customer Service for further enquiries about our services.

Call customer support

Technical Support

Contact our specialist team if you have a technical question about any of our digital shipping tools.

Call technical support