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New Customer Center

New Customer Center

Not sure where to start? You’ve come to the
right place. Get the information you need and
learn more about how to ship with FedEx.

Not sure where to start? You’ve come to the
right place. Get the information you need and
learn more about how to ship with FedEx.

Let us help you learn about shipping with FedEx

Whether you are a first time or frequent shipper, we're here to help. With our guidance and resources, you'll find the shipping information that matches your needs.

Create a fedex.com User ID

Six steps to create a fedex.com User ID:

STEP 1
Make sure you have created a 9-digit FedEx account. If not, please follow the guide here.

STEP 2
Click "Sign up/Log in" at the top of the page, and click "I already have a FedEx account."

STEP 3
On the "Contact Info" page, create a User ID and password, choose a secret question and enter your contact information.

STEP 4
After reading the Terms of Use and Privacy Policy, click the "I Accept" button to proceed.

STEP 5
On the "Account Info" page, enter your FedEx account number and click "Continue."

STEP 6
When successful, you will see the Confirmation screen.

 

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Open an Account

HOW-TO VIDEO

See how to create a fedex.com User ID once you have created a FedEx account.

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Tips TIPS

  1. Remember you first have to open a FedEx account before you can create a fedex.com User ID.

  2. When creating a password, please note that it cannot contain your Company Name, First Name, Last Name or Email Address.

  3. Your fedex.com User ID allows you to use a variety of our online tools to support your international shipping activities. 

  4. Please input the contact information in English only.

Guidelines GUIDELINES

View step-by-step instructions for creating a fedex.com User ID.