Please visit the Invoice and Account Enquiry FAQ page, to see the answers to common invoicing and account queries. If you do not feel your question has been adequately covered in the FAQ section then please fill in the form below. Please complete as many details as possible; this will help us quickly assess your enquiry.

Please Note: If you wish to provide FedEx with any additional paperwork to support your enquiry please use one of the contact methods below:


Write to: Federal Express Europe Inc
               Customer Financial Services
               Sutherland House, Matlock Road
               Coventry CV1 4JQ

Fax:        02476 702739

Please be aware that customs clearance claims for non-FedEx caused errors may incur a UK administration fee of £53.00 + VAT.