Additional Service Options

Additional Service Options

Whether you are shipping within Mexico or to any of the more than 220 countries around the world, FedEx offers a selection of special services to meet any of your specific requirements.

This guarantee can be suspended or revoked at our sole discretion without prior notice to you. We will, at our option, and upon request, either refund or credit to the applicable invoice only your transportation charges if we deliver a shipment 60 seconds or more after the applicable delivery commitment time. Offer void where prohibited by law.

Customs clearance is included with every FedEx international shipment, but you also have the option to use your own broker.

For FedEx International Priority®, FedEx International Priority® Freight, FedEx International Economy® and FedEx International Economy® Freight shipments, you have the option of using your own broker for shipments to more than 120 countries, including the U.S. FedEx will tender your shipment to your broker and, at your request, resume the delivery to the final destination. For added flexibility, you may list an unlimited number of commodities per air waybill.

To use your own broker:

  • Simply specify the broker's name.
  • Check the broker selection box on the air waybill.

Use FedEx International Broker Select with:

FedEx International Broker Select is not available for:

For more details, see Terms & Conditions.

If you need your package earlier than the scheduled delivery time, or won't be available to receive a delivery, then this is the option for you.

To request this service, the sender simply marks the “Hold at FedEx Location” box in the Special Handling section of the international air waybill and indicates where the shipment should be held. If you prefer to pick up a shipment that has been sent to you, just call the FedEx office, give your air waybill number and it will be our pleasure to hold it for you. This service is provided free of charge.

Use Hold at FedEx Location Service with:

* Some restrictions apply. Please contact your local FedEx office for more information.

FedEx knows that your workweek doesn’t always end on Fridays. So we work for you on Saturdays too!

FedEx offers Saturday service to many places in the world. Just mark “Saturday Delivery” on your FedEx International Air Waybill, and your package will be delivered to the recipient on Saturday (wherever Saturday Service is available).

Use Saturday Service with:

Note: Saturday Service is only available for international shipments.

 

For some international services we offer the carriage of dangerous goods, in accordance with the regulations of dgs.mx@mail.fedex.com which will give you more details about the carriage of your goods.


Terms & Conditions