How do I identify my service type?
In Poland, there are two services: FedEx Express and FedEx Domestic (FDS 2.0). If you need support and aren’t sure which service you’re using, you can identify it using the details below:
FedEx Express:
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International and domestic shipments
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Tracking number: 12 digits (e.g., 123456765432)
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Booking reference: 4 letters + digits (e.g., BXPA3001)
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Online tools: FedEx Ship Manager®, FedEx Billing Online
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Invoice number: 9 digits
FedEx Domestic (FDS 2.0):
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Domestic shipments only
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Tracking number: 13 digits (e.g., 6233251231247)
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Booking reference: up to 6 digits (e.g., 9714)
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Online tools: FedEx Domestic Shipping 2.0, E-faktura
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Invoice number: letters + digits (e.g., FVS/2022/000574)
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Chat now: International
Chat to us
Our virtual assistant is here for you 24 hours a day, seven days a week. If it doesn't find a solution, you'll be transferred to someone who can help.
Chat now: Domestic
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Reach the right person for the right topic by filling in our contact form.
Go to form: International
Write to us
Reach the right person for the right topic by filling in our contact form.
Go to form: Domestic
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