Save time, book online

Save time, book online

Save time, book online

Make the move to our faster, easier and more efficient online shipping tools.

Make the move to our faster, easier and more efficient online shipping tools.

As you switch from TNT to FedEx Express, why not take it a step further and change how you book?

Our online booking tools speed up and simplify each stage of the process. From billing to documents, everything is taken care of online and in one place. So, if you’re used to shipping with TNT consignment notes, it’s a perfect chance to streamline your shipping processes.


Unable to move to our online shipping tools?

No problem, your company can keep shipping manually with FedEx Express. Just note FedEx Express forms are referred to as air waybills and TNT forms are referred to as consignment notes. 

The purpose of the form stays the same – it provides key information about the shipment for FedEx Express and is used for tracking purposes too.


FedEx Express air waybills – what you need to know

A correct and complete air waybill

Online only services

Below are the services that can’t be booked using the manual air waybill – you can only book them online:

FedEx International First® (Delivery by 8:00 am or 8:30 am to selected zip codes in the U.S. and by 10:00 am to major worldwide destinations, typically in 1-3 business days)

HS codes

HS codes

An HS code (Harmonized Commodity Description and Coding System) is used by customs to classify the product being shipped. That way FedEx Express can accurately calculate taxes and duties and apply any necessary restrictions. If you don’t include the HS code on the air waybill, you risk paying the wrong tax and possibly delaying the shipment.

A correct and complete air waybill

A correct and complete air waybill

Before shipping, double check the air waybill is clear and correct. If there’s any information missing, then your driver won’t be able to pick up the shipment. For guidance on how to fill in the air waybill, please contact FedEx Express Customer Service.

Order forms by phone

Order forms by phone

The best way to order a batch of air waybills is to contact FedEx Express Customer Service.


Discontinued TNT discounts

Once you move to FedEx Express, you’ll no longer be able to ship internationally with your TNT discounts – you’ll only have access to TNT’s Full Book rates.


Frequently Asked Questions

As you switch from shipping with TNT to FedEx Express, you will continue to receive exceptional service.

We will open a FedEx Express account for you, which will give you access to FedEx Express services and tools. Your FedEx Express international rates have been calculated based on your TNT shipping history, and for a short period of time, you’ll have access to both your TNT and FedEx Express accounts to help ease the transition.

After this period, your TNT account will be deactivated, and you will only be able to ship with FedEx Express.

Your TNT account number will only stay active in our financial and clearance systems to allow us to invoice for duty and taxes for any TNT shipments delivered to you.

While the FedEx Express services will have different names, we will be able to offer you comparable services to those you used with TNT. We’ve put together a table to show you how our services compare.

We have brought together our Sales teams, so you can benefit from having a single Sales contact. This will remain the same after your transition to FedEx Express and you will work with the same Sales representative as before.

If you do not have a Sales representative and have questions, please contact FedEx Express customer service who will be happy to help.

When you move from TNT to FedEx Express, you will need to use the FedEx Express customer service number for matters relating to your FedEx Express shipments or account. Please only contact TNT customer service if you have queries related to your TNT account or TNT shipments.

Please contact FedEx Express customer service for matters concerning your move to FedEx Express account and/or FedEx shipments, as well as your queries relating to your TNT account, myTNT shipping tools and/or TNT shipments. This includes queries about your past TNT shipments, claims or invoice queries.


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