The big move is just around the corner – TNT is switching to FedEx Express. That means you and your company will soon have a new shipment transportations services provider.

This guide aims to help you prepare for the move. We’ll give you key dates and details on what will happen at each stage, and information on your FedEx Express international rates and how you will be invoiced.

Our services comparison table shows you which FedEx Express services will replace your current TNT services. And the FAQs cover all aspects of the move and any other queries you may have.

Finally, we’d like to take this chance to welcome you to FedEx Express and look forward to your journey ahead with us.


Your key moments

Your switch over to FedEx Express will kick off with an email detailing two important dates – when your FedEx Express account will open and when your TNT account will be deactivated.

The point you start shipping with FedEx Express depends on how you typically book shipments. If you usually book through consignment notes, calling or with myTNT (TNT online tool), then you’ll be able to start shipping as soon as your FedEx Express account is open. However, if you book with other tools, your company will be informed when the relevant FedEx Express tools are ready for you to ship with.

For a short period of time, you can use both your TNT and FedEx Express accounts – this is to ease the switch over and give you time to get accustomed to your new shipping account. After this period, your TNT account will be deactivated and you’ll only be able to ship with FedEx Express.

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Important dates

An email will be sent with two dates – when the FedEx Express account opens and when the TNT account will be switched off.

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Account ready

When the account is ready, an email will be sent to those that ship in the company – this email will include the paperwork submission guideline to activate your FedEx Express account.

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TNT account deactivated

There will be an email informing you when the TNT account is deactivated.


What we’ll manage for you

one

We’ll set up your FedEx Express account for you and a guide to activate will be sent via email.

two

If your company has a myTNT account, all the shipping data (except the shipping history) will be transferred to the FedEx Express account. This includes user information, company information, account associations and address book.

three

We’ll provide you with your personalized FedEx Express international rates.


Your checklist

checklist

When you ship with FedEx Express, you stand to benefit from our global coverage, quick booking and helpful tools, and gain access to a wide range of FedEx Express services and flexible delivery options. To make sure everything goes smoothly, we’ve compiled the things you need to do ahead of the move.

Tell those in your company who are involved in the shipping process about the move (shippers, invoicers etc) – those who have a myTNT account will be regularly updated, but it’s important to inform others as well.

This can take a while, so it’s important to start now and follow your businesses’ process to ensure FedEx Express invoices can be paid on time.

If you’re getting a FedEx Express account and will book shipments online, you’ll get an email detailing how to activate your account.

If there are others in the company who need to use the online account, find out how to add them here.

That way, you can start shipping once your account is activated.

This online shipping tool helps you automate your entire shipping process. It can also support you on completing Air Waybills, commercial invoices or other customs documentation you could require. See here to find out more.

Note: You will need to use the new FedEx Ship Manager® to access the benefits, services and your personalized FedEx Express rates. If you switch to the previous version of FedEx Ship Manager® you will not be able to access these.

This needs to be ready for when you send your first shipment with FedEx Express.

Once your account has been activated, let your receivers know that you now ship with FedEx. That way, if their shipments require customs clearance, FedEx Express may call them for more information to clear their goods if necessary.

A closer look at our services

When you ship with FedEx Express, you don’t just benefit from global coverage, quick booking and helpful tools. You get access to a wide range of parcel and freight services, flexible delivery options, and a selection of payment methods and spot rates. We also give you greater confidence in your deliveries with our free, quality packaging and a money-back guarantee*.

Take a look at our services to see how we’re bringing you more opportunities to deliver an enhanced offering to your customers.

 

*Terms and conditions apply. Please see our terms and conditions of carriage for details on fedex.com, or contact us if you would like to know more about FedEx Money-Back Guarantee Note: Packages over 68 kg will automatically be classified as FedEx International Priority® Freight or FedEx International Economy® Freight *Services can only be booked online

TNT services FedEx Express services Destination and Delivery Time
9:00 Express
10:00 Express
FedEx International First®* By 8:00 am or 8:30 am to selected zip codes in the U.S. and by 9:00 am or 10:00 am to major worldwide destinations, typically in 1-3 business days.
12:00 Express
FedEx International Priority By 10:30 am to the U.S. and 12:00 pm to selected destinations or end of day to worldwide, typically in 1-3 business days.
Economy Express FedEx International Economy® Typically, in 2-5 business days to worldwide.
*Terms and conditions apply. Please see our terms and conditions of carriage for details on fedex.com, or contact us if you would like to know more about FedEx Money-Back Guarantee
Note: *Packages over 68 kg will automatically be classified as FedEx International Priority® Freight or FedEx International Economy® Freight.
**Service availability and transit times depend on selected origin and destination postal codes. Please refer to Service Updates due to COVID-19 outbreak for more information.
***Services can only be booked online.
TNT services FedEx Express services Destination and Delivery Time
Express FedEx International Priority® Freight By 10:30 a.m. to most U.S. destinations, by 12:00 p.m. to selected destinations or end of day to worldwide, typically in 1-3 business days 
12:00 Express FedEx International Economy® Freight Typically, in 2-6 business days to most major markets worldwide
Note: Packages over 68 kg will automatically be classified as FedEx International Priority® Freight or FedEx International Economy® Freight

FedEx Express tracking tools can provide a greater insight into when packages will be delivered. And with mobile tracking and automated notifications, you can see where your packages are wherever you go, meaning it’s even easier to stay on top of your shipments. For more details on our tracking tools, see our FAQs here.