Service, Regulatory Updates and Important Notifications
In order to expedite customs clearance and delivery of shipments, FedEx delivers inbound shipments to South Korea before the payment of duties and taxes (D&T). This is applicable if D&T are within a pre-determined threshold and shipments are destined to importers in South Korea with a valid FedEx account number, who declared the shipment using their business customs clearance code. Customers must pay the D&T to Customs directly within 15 days of declaration approval. If payment is not made by the due date, FedEx will pay on behalf of customers and a surcharge based on a flat rate or percentage of the total payment made will be imposed.
Starting from June 1, 2018, the maximum D&T threshold amount for an inbound shipment will increase from KRW 1,500,000 to KRW 4,000,000 per air waybill. This enhancement is part of our efforts to provide customers with expedited delivery of shipments.
For the new threshold to apply, the FedEx account number of the recipient must be included in the “Payment - Bill duties and taxes to Recipient” section on the air waybill of the shipment. If the FedEx account of the recipient is not stated on the air waybill, the current threshold of KRW 1,500,000 will apply.
If you have any inquiries, please contact our customer service team.
From 1 July 2018, the Australian Government will introduce a 10% goods and services tax (GST) on the sale of goods valued at AUD1,000 or less, which have been imported into Australia by consumers.
Overseas merchants with annual sales into Australia of AUD75,000 or more will be required to comply with this new legislation. For details please go to the Australian Tax Office website or send an email to AustraliaGST@ato.gov.au.
This new legislation also requires merchants to provide relevant tax information to the transporter of low value goods. FedEx will collect this information electronically via its FedEx shipping software programs. Please click here for the shipping guide on low value goods to Australia.
According to the Caishui  No.32 announcement issued by the Ministry of Finance and the State Administration of Taxation, effective May 1, 2018, the 11% VAT rate for taxable activity will be reduced to 10%. Therefore, the VAT treatment for FedEx Domestic and International Express services will be adjusted as follows:
1.For FedEx Domestic and International Express services shipped on or after May 1, 2018, the VAT applicable rate will be reduced from 11% to 10%.
2.The VAT applicable rate on the duty and tax of goods imported on or after May 1, 2018 will be reduced from 11% to 10% for China payers who use FedEx to pay Customs for their inbound shipments and the Customs receipts are issued in name of FedEx.
In addition, according to the Caishui  No.33 announcement issued by the Ministry of Finance and the State Administration of Taxation, the threshold for small-scale VAT payers in the manufacturing and trading sectors will be adjusted from RMB 500,000/800,000 to RMB 5 million. Those enterprises that registered as general VAT payers and have annual sales below the new threshold may convert to small-scale VAT payers by December 31, 2018. If your VAT payer category or other information to be presented on the VAT invoice has changed, please inform us immediately so that we can properly issue your VAT invoices.
For further information, please contact your Sales Representative, call our Customer Service Hotline at 800.988.1888/400.886.1888 (International) and 400 889 1888 (Domestic)
To optimize the customer shipping experience and commit to the State Post Bureau of the People’s Republic of China on the automation upload rate, effective May 1, 2018, FedEx will no longer offer handwritten air waybills as a free service option to customers in Guangdong Province. You may use any of the following automation tools to replace handwritten international air waybills.
|Automation Channel||Advantages||How to Find It?|
|MVS||1)Open to non-FedEx account holders
2)More efficient for international shipments delivery
3)Quick rate check/arrange pickup order/package supply/ address book function/commercial invoice template/ tracking
4)Prepare order easily in five steps
2)Wechat (FedEx China Official WeChat Account)
3)Pre-entry of shipment data
5)Save-able and re-usable
|1)Ready for use any time, anywhere on the internet
2)Save-able and re-usable
4)Proactive with Email Notifications
5)Rich in shipping features
|FedExShip Manager Software||1)Suitable for heavy,volume shippers
2)Technical on-site support
If you wish to continue using handwritten air waybills, there will be an RMB 20 per shipment charge for FedEx to enter the data into the system.
Thank you for your understanding. For further information, please contact your Sales Representative, call our Customer Service Hotline at 800.988.1888/400.886.1888 (International)
Shipping Regulatory Update
Online Fraud Alert
Typhoon Mangkhut is causing hazardous conditions in Hong Kong and southern China. Our top priority is the safety and well-being of our team members, as well as providing the highest level of service to our customers.
With Mangkhut departing, local winds are gradually weakening. Our stations are open, but many places are still being affected by storm force winds and many roads are flooded and inaccessible. As a result, service delays can be anticipated for inbound and outbound shipments in Hong Kong and southern China.
To check the status of your shipment, please click here.
Domestic Service Customer News
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