Invoice options

Billing options

Billing options

We know how important quick, simple billing is for you. That’s why we’ve made our invoicing process as convenient as possible – so you can spend less time processing payments, and more time creating new possibilities for your business. 


Billing options

FedEx Express will send you an invoice every week for your transportation charges and it will need to be paid by the due date printed on the invoice. Any duty and tax charges that need to be paid will be invoiced immediately, and duty and tax invoices are payable according to the credit terms. 

FedEx® Billing Online

FedEx® Billing Online

This easy-to-use, secure portal lets you receive, manage, track and dispute invoices online. You can:

  • Download invoices in PDF, CVS, XML and XLS

  • Manage several accounts under a single user ID

  • View invoices and shipment details online

  • Manage your preferred payment options

  • Easily dispute invoices online for fast investigation and resolution

  • Access data up to 180 days after an invoice is paid.

Access will automatically be available to you when you join FedEx Express. We recommend that you login and immediately set up and validate your user access. For more information, visit our FedEx® Billing Online page.

Access FedEx® Billing Online

FedEx® Billing Online

We will give you access to FedEx® Billing Online but if you wish to grant access to another team member, select My Options at the top of the page and choose Manage Users. You can invite new users by entering their first name, last name and email address. You can also remove current users. Only the FedEx® Billing Online Administrator can view, add or remove users for an account.

The benefits of FedEx® Billing Online and eInvoicing for your business

Convenient invoicing

Convenient invoicing

Easy-to-archive PDF invoices will be sent directly to your inbox, with further shipment level detail and customs clearance documents stored securely online.

Save time, money and space

Save time, money and space

By going paperless you’ll cut costs, reduce the time and resources spent scanning and archiving and save storage space so you can also file invoices in a way that suits your business best.

Faster processing

Faster processing

You can save time by receiving invoices direct to your inbox or receive notifications when invoices are ready to download. Accounts can be consolidated under a single user ID, allowing you to view all billing accounts with one log in.

Compliant and secure

Compliant and secure

Electronic invoices are secure and tax compliant. Not only will invoices be safe on our encrypted website, but sending them electronically reduces the risk of loss or theft.

Visible on any device

Visible on any device

Both FedEx® Billing Online and eInvoices are responsive, allowing easy viewing on all mobile devices.

Lower carbon footprint

Lower carbon footprint

Reducing paper use lowers your carbon footprint, making your business more appealing to today’s eco-conscious customers.

Freedom to concentrate on your own business

Freedom to concentrate on your own business

Choosing a faster, easier billing system will give you more time to focus on your business.

There are a number of other flexible payment options, designed to meet all your company’s specific invoicing needs

Electronic Funds Transfer
Online or Mobile payments

Online or Mobile payments

To pay via internet banking or Electronic Fund Transfer, please input your 9-Digits FedEx Account Number in the Ref. / Remarks field.

Electronic Funds Transfer

QR Pay

For QR Pay, please scan the QR code in your weekly invoice with your smartphone to pay via Alipay or WeChat.


Frequently Asked Questions

Your payment terms and credit terms will change as FedEx Express shipments will be subject to FedEx Express payment and credit terms. If you are in any doubt about when your payment is due, please review your invoice to see the due date of the payment.

Yes, you will receive separate invoices from FedEx Express and TNT. Any outstanding payment for your TNT invoice(s) should be settled directly with TNT. FedEx Express will send weekly invoices for your transportation charges and they will need to be paid by the due date on the invoice. Any duty and tax charges will be invoiced immediately – duty and tax invoices are payable upon receipt.

You can use Electronic Funds Transfer and pay by credit/debit card.

You can use FedEx® Billing Online to receive and review, all from one secure online location.

  • View invoices and shipment detail
  • Download invoices as PDF, XML, XLS, or CSV
  • Flexible account management

Visit FedEx® Billing Online to learn more.

Someone in your company will be assigned to be admin of FedEx® Billing Online – they will automatically receive your invoices as a PDF by email. For more information, visit our FedEx® Billing Online page.

For non-users of FedEx® Billing Online, weekly invoices and Statement of Accounts (SoA) will be distributed directly via emails.

No, payments for TNT shipments/invoices will need to be paid to TNT in the normal manner.


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