Billing matters
Your payment terms and credit terms will change as FedEx Express shipments will be subject to FedEx Express payment and credit terms. If you are in any doubt about when your payment is due, please review your invoice to see the due date of the payment.
Yes, you will receive separate invoices from FedEx Express and TNT. Any outstanding payment for your TNT invoice(s) should be settled directly with TNT. FedEx Express will send weekly invoices for your transportation charges and they will need to be paid by the due date on the invoice. Any duty and tax charges will be invoiced immediately – duty and tax invoices are payable upon receipt.
You can use Electronic Funds Transfer and pay by credit/debit card.
You can use FedEx® Billing Online to receive and review, all from one secure online location.
- View invoices and shipment detail
- Download invoices as PDF, XML, XLS, or CSV
- Flexible account management
Visit FedEx® Billing Online to learn more.
Someone in your company will be assigned to be admin of FedEx® Billing Online – they will automatically receive your invoices as a PDF by email. For more information, visit our FedEx® Billing Online page.
For non-users of FedEx® Billing Online, weekly invoices and Statement of Accounts (SoA) will be distributed directly via emails.
No, payments for TNT shipments/invoices will need to be paid to TNT in the normal manner.
If you currently pay upon receipt of an invoice, then you will continue to be invoiced in the same way by FedEx Express.
You can use FedEx® Billing Online to download a copy of your invoice.
We have created a PDF that explains FedEx Express invoices in detail, to make them quick and easy to understand.
Your FedEx Express payment terms will differ to those you are used to with TNT. With FedEx Express, duties and taxes are invoiced immediately once a shipment has been delivered.
Please see our advice on setting FedEx Express up as a vendor.