Service, Regulatory Updates and Important Notifications
We expect a surge in shipping volume before the Chinese New Year holidays. To assist you in planning your shipments, please be informed that the transit times for outbound shipments from China and South Korea will be temporarily extended (see details below).
|Origins||Destinations||Affected Services||Additional transit time
|USA, Canada, South America||International Priority (IP)
International Priority Freight (IPF)
|1||Jan 28 - Feb 4|
|International Economy (IE)
International Economy Freight (IEF)
|Europe||2||Jan 29 - Feb 4|
|Asia||1||Jan 28 - Feb 4|
|1||Jan 30 - Feb 1|
If you have any questions about the holiday service extension, please contact your Sales Representative or our Customer Service Hotline.
Shipping Regulatory Update
Online Fraud Alert
We have received reports of fraudulent phone calls claiming to come from FedEx in recorded message about shipment delivery. If you receive call matching this description, please get off the phone immediately.
FedEx does not make automated calls to customers requesting information regarding packages, invoices, account numbers, passwords or personal information.
If you are unsure the authenticity of calls from FedEx, please contact our Customer Service Team at 2730 3333 for verification.
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