Complete Logistics Solutions with FedEx Ancillary Services
We provide a wide array of ancillary services with transparent pricing as your one-stop service provider.
Simply let us know your logistics requirements.
Need supports of documentation, packaging services, customs clearance, palletization, or warehousing for your shipments?
You won’t always need freight forwarding or 3PL(Third Party logistics) for logistics services. We are here to help.
Consult with our expert.
Comprehensive range of services
Let us take care of everything else required for your shipments by our ancillary services under our logistics network.
One-Stop shop for all your shipping needs
Experience seamless shipping journey with integrated support from shipment planning to delivery, with flexible ancillary options.
Transparent pricing in your bill
Gain a clear and predictable view on each step of your shipment with no hidden fees in your bill, no surprise to worry about.
We offer a range of ancillary services that ease the way you ship, typically including:
Documentation services
Packaging services
Transportation options
Special handling
Dedicated customer services
Customs clearance
Please note that the availability and classifications of services may vary by market. Click to download the list of all available ancillary services and details available in your market.
Customize your freight shipment for your specific logistic needs
Freight shipping can often be complex. Our freight portfolio offers strategic and efficient shipping options through our freight services and a range of ancillary services.
Have questions or need Ancillary services? Here’s how you can get in touch with us.
Choose “Learn about your services” in the query section and click next.
Choose the first option in the details section and click next.
Enter your shipment and contact details, then submit the form.
Helpful Resources
Ancillary clearance fees
We offer standard customs clearance as well as a range of value-added solutions when your shipment has special clearance needs.
Industry solutions
Whether your goods make hearts beat or wheels spin, if you’re looking for reliable shipping support, we’ve got you covered.
Healthcare logistics
Our healthcare logistics solutions are designed to ensure your shipments are treated with the utmost care and meet all regulatory requirements.
Sign up now and save up to 50%* on your shipping rates!
Take advantage of our many services and solutions designed to meet your shipping needs, when you sign up for a FedEx account today.
Did you know?
What is freight forwarding?
Freight forwarding organizes the transport of goods directly from a manufacturer to the final distribution point. Freight forwarders don’t do the transporting – they arrange domestic and international cargo transports with a freight carrier.
Transparent pricing helps reduce disputes
Our quote-first model gives you total cost visibility before shipping. This helps speed up approval workflows and avoid unexpected charges.
Special handling logistics aren’t just for healthcare or tech
From temperature-sensitive goods to oversized cargo, FedEx offers customizable handling options to match your specific industry needs.
Standardized Ancillary and Value-Added Services
From services such as warehousing, dedicated vehicle, cold storage and more, FedEx is now ready to support your freight forwarding requirements with more flexibility and a differentiated customer experience.
|
Ancillary and Value-Added Services |
Definition |
|
Clearance Permits/Licenses |
FedEx will apply a fee for obtaining or renewing the import permit or license as required by local regulatory body. |
|
Cold storage |
Storage of shipments on a temperature-controlled area. |
|
Dangerous Goods One-Stop Shop (DGOSS) |
This one-stop shop enables customers to conveniently ship over 2,200 types of dangerous goods, ranging from class 1 to 9, such as paints, perfumes, bleaches, and electronic devices with lithium batteries, to international markets. |
|
Fumigation Service |
The action or process of disinfecting or purifying a wooden packaging with the fumes of certain chemicals. |
|
Palletization (standard size per cbm) |
To place/stack the goods or materials onto pallets. (Standard size based on customer stacking requirements) (Max dim 120x120x100cm) |
|
Monthly data reporting/Pre-alert |
Generation of customizable monthly data reports and/or Pre-alert as requested by customer. |
|
On-dock Support |
Dedicated On-Site Courier handling the documentation, processing of export shipments. |
|
Reefer truck/van |
Temperature-controlled truck/van to ensure safety of temperature-sensitive shipments. |
|
Single Wooden Crating/Uncrating |
To pack/ unpack the shipment in Single Wooden Crating on behalf of the customer. |
|
Special handling |
Special material handling as required by customer (i.e., 10 tons forklift, equipment, crane etc.) |
|
Dedicated Vehicle for Pick-up/Delivery |
Dedicated vehicle for pick up or delivery to cater to customer special request. |
|
Warehousing Services |
Warehousing Services (ancillary service to international transportation/ shipment) on customer site, vendor warehouse or at FedEx facility. Scope of work may include (but not limited to) storage and/or any of the following subject to customers requirement: 1. Picking, packing and consolidation of packages such as: a. consolidation of picked-up packages from various locations. b. repackaging for outbound use 2. Breaking of bulk shipments received in bulk for the Customers' intended use a. repackaging of shipments for domestic or international distribution b. affixing of local tax invoices or any paperwork requirements on the 3. Purchase order fulfilment |
How can you use these services?
For any freight forwarding requirements, you may inform your respective sales account executives or contact our customer service at sgcsr@fedex.com.