Pending the release of our exciting new shipping solution in the new year, FedEx® Shipping Solution pilot will end on October 1, 2018.

Dear Valued Customer,

Thank you for using and supporting the FedEx Shipping Solution during the pilot period. Since platform testing began in early February, we have received extensive market feedback and many positive suggestions that will allow us to serve your shipping needs better. Based on the valuable feedback, we are working hard to develop a more mature automated shipping solution to be released in the first half of next year. Once it is ready, we will inform you via email.

In the meantime, the FedEx Shipping Solution pilot will be discontinued from October 1, 2018.

If you do not already have a FedEx account, we invite you to apply for one here and enjoy up to a 30% shipping discount! Please click here for details.

If you have an existing FedEx account, please look out for our emails containing shipping vouchers as reward for being a FedEx Shipping Solution user during the pilot period.

Prior to the new shipping solution being launched, we encourage you to use FedEx Ship ManagerTM at which offers extensive shipping functionalities. You can access the tool using your FedEx Shipping Solution login account and password. Your address book on FedEx Shipping Solution can be accessed as well..

In addition to the functions provided by the FedEx Shipping Solution, FedEx Ship ManagerTM at provides the following support:

  • FedEx International Priority® Freight/ FedEx International Economy® Freight services
  • Shipping to multiple recipients
  • Submission of electronic trade documents
  • Saving pending shipment information
  • Selection of a customs clearance agent
  • Saturday delivery

Please click here to send a shipment.

If you have any questions regarding this notice, please feel free to email the FedEx Shipping Solution Customer Service team: or call the technical support hotline: 800.820.1336